Innovative and adaptable business professional with over six years of direct customer service experience seeking administrative position in a university setting.
Overview
13
13
years of professional experience
Work History
Senior Secretary, VA Certifying Official
University of Houston-Clear Lake
Houston, TX
08.2016 - Current
Foster students’ commitment to lifelong learning by showing genuine concern and interest with student academic affairs.
Demonstrate a continued commitment to ensuring students reach their full potential through education.
Evaluate students' coursework and transcripts.
Advise over 800 veteran students per semester.
Advise and mentor veteran students placed on academic probation.
Analyze monthly balance sheet accounts for three different university departments.
Maintain integrity of general ledger, including the chart of accounts.
Generate financial statements and facilitate account closing procedures each month.
Laboratory Technician
Icon Development Solutions
San Antonio, TX
01.2013 - 07.2013
Performed both routine and emergency maintenance on laboratory instruments.
Processed clinical specimens for shipping to pharmaceutical companies.
Calibrated and troubleshot laboratory instruments.
Maintained laboratory instruments and developed new laboratory equipment.
Store Manager
General Nutrition Center
Travis AFB, CA
07.2010 - 12.2012
Reported to the district manager regarding all store and staff issues.
Responsible for bi-monthly execution of store marketing.
Conducted store inventories once per quarter, conducted daily inventories on high-value items.
Assigned employees to specific duties to best meet the needs of the store.
Promoted to Store Manager from Sales Associate within two months.
Resolved employment-related disputes through proactive communication.
Handled understaffing, disputes, terminating employees and administering disciplinary procedures.