Sarah Burnette
Galax,VA
Summary
Proven leader in customer service and cash handling, adept at training and mentoring teams for increased productivity at Lowes Home Improvement. Excels in high-pressure environments, demonstrating exceptional multitasking and communication skills. Achieved significant improvements in customer satisfaction and shopping experience through adaptability and a positive attitude.
Overview
6
6
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
07.2023 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Waitress
Macado's Restaurant
05.2018 - 07.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Bachelor of Science - Biology
Alice Lloyd College
Pippa Passes, KY04.2021
Bachelor of Science - Criminal Justice
Alice Lloyd College
Pippa Passes, KY04.2021
High School Diploma -
Carroll County High School
Hillsville, VA05.2016
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Cash Handling
- Verbal/written communication
- Punctual and Reliable
- Training and coaching
- Multi-tasking skill
- Adaptability and Dependability
Timeline
Head Cashier
Lowes Home Improvment
07.2023 - Current
Waitress
Macado's Restaurant
05.2018 - 07.2021
Bachelor of Science - Biology
Alice Lloyd College
Bachelor of Science - Criminal Justice
Alice Lloyd College
High School Diploma -
Carroll County High School
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