Customer Service Specialist experienced in prioritizing and multitasking within fast-paced environments. Managed high volumes of inbound calls while maintaining strong customer relationships and effectively resolving escalated support issues.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Customer Service Representative
Cuisine Solutions Ph:956-661-8641
San Antonio
03.2023 - 07.2026
Resolved customer complaints by providing effective solutions and support.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted customers with inquiries about products and services.
Answered customer inquiries and provided accurate information regarding products and services.
Processed customer orders through the company's order management system.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.