Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Carrillo

San Antonio,TX

Summary

Customer Service Specialist experienced in prioritizing and multitasking within fast-paced environments. Managed high volumes of inbound calls while maintaining strong customer relationships and effectively resolving escalated support issues.

Overview

2
2
years of post-secondary education
3
3
years of professional experience

Work History

Customer Service Representative

Cuisine Solutions Ph:956-661-8641
San Antonio
03.2023 - 07.2026
  • Resolved customer complaints by providing effective solutions and support.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with inquiries about products and services.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Processed customer orders through the company's order management system.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Associate of Arts - Education Administration

South Texas College
McAllen, TX
08.2021 - 12.2023

Skills

  • Order management
  • Order processing
  • CRM software
  • Complaint resolution
  • Sales support

Timeline

Customer Service Representative

Cuisine Solutions Ph:956-661-8641
03.2023 - 07.2026

Associate of Arts - Education Administration

South Texas College
08.2021 - 12.2023
Sarah Carrillo