Sarah Catwright
Wauwatosa
Summary
Dynamic Pharmacy Technician with extensive experience , adept at updating medication histories and managing pharmacy records. Proven ability to assist pharmacists in resolving complex prescriptions while delivering exceptional customer service. Skilled in insurance processes and effective communication with healthcare providers, ensuring optimal patient care and satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Guardian Pharmacy LLC
10.2018 - 04.2025
- Set up and modified patient profiles in the System to include current information such as medications and insurance details.
- Communicated directly with doctors offices via telephone, fax, and email.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription
Pharmacy Technician
Prescriptions Plus
07.2010 - 10.2018
- Set up and modified patient profiles in System to include current information such as medications and insurance details.
- Completed paperwork, entering prescription
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated directly with doctors offices via telephone, fax, and email.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
Aurora
04.2004 - 06.2010
- Set up and modified patient profiles in System to include current information such as medications and insurance details.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated directly with doctors offices via telephone, fax, and email.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
No Degree - Pre-Pharmacy
University of Wisconsin - Rock County
Janesville, WINo Degree - Pharmacy (Pre-Pharmacy)
Univeristy of Wisconsin-Milwaukee
Milwaukee, WIHigh School Diploma -
Elkhorn Area High School
Elkhorn, WI06.1999
Skills
- Updating Medication Histories
- Assisting Pharmacists
- Insurance Knowledge
- Answering Customer Questions
- Interpreting orders
- Drug utilization review
- Pharmacy and customer records management
- 3rd Party adjudication
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Guardian Pharmacy LLC
10.2018 - 04.2025
Pharmacy Technician
Prescriptions Plus
07.2010 - 10.2018
Pharmacy Technician
Aurora
04.2004 - 06.2010
No Degree - Pre-Pharmacy
University of Wisconsin - Rock County
No Degree - Pharmacy (Pre-Pharmacy)
Univeristy of Wisconsin-Milwaukee
High School Diploma -
Elkhorn Area High School
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