Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Castine

Tonawanda,NY

Summary

Certified pharmacy professional with strong background in pharmacy operations, medication management, and patient care. Known for adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and exceptional customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens
06.2024 - Current
  • Trained pharmacy technicians on proper procedures, ensuring consistent quality of service.
  • Answered phone calls and addressed questions from customers and healthcare providers.
  • Entering prescription and insurance information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Consulted with insurance company representatives to complete claims processing

Care Coordinator

Nascentia Health
01.2024 - 05.2024
  • Assessed patient needs and connected them with resources to ensure optimal health outcomes.
  • Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
  • Maintained accurate documentation of patient records in accordance with HIPAA regulations.

Customer Relations Specialist

Brighton Eggert Animal Clinic
05.2022 - 12.2023
  • Communicated with customers to assess and address individual needs, providing timely and quality support
  • Maintained understanding of veterinary information, providing knowledgeable responses to questions.
  • Trained new hires, resulting in stronger staff development and increased productivity.
  • Audit data and findings to prepare reports detailing company reward information.

Education

High School Diploma -

Kenmore East Senior High School
Tonawanda, NY
06.2021

Skills

  • Staff Education and Training
  • Customer Service
  • Immunizing
  • Data entry

Certification

  • PTCB Certified Pharmacy Technician (CPhT)
  • APhA's Pharmacy-Based Immunization Delivery Certification
  • CPR Certification

Timeline

Certified Pharmacy Technician

Walgreens
06.2024 - Current

Care Coordinator

Nascentia Health
01.2024 - 05.2024

Customer Relations Specialist

Brighton Eggert Animal Clinic
05.2022 - 12.2023

High School Diploma -

Kenmore East Senior High School

Similar Profiles

CREATE PROFILE