Sarah Ceballos
Summary
Accomplished sales and customer service professional with 6 years of experience, adept in upselling and exceeding sales goals. Leveraged sales expertise and time management to enhance team performance and customer satisfaction. Skilled in order processing and detail orientated to help clients with any purchases. Excelled in fast-paced environments, hitting sales goals and fostering lasting relationships with clients.
Overview
6
6
years of professional experience
Work History
AYS Sales Associate
Macy's
09.2023 - Current
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Captain
GNC Live Well
09.2020 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Challenged teammates to improve their sales and build lasting relationship with clients.
Medical Assistant Intern
Fresno Cardiovascular Clinic
04.2023 - 06.2023
- Created and prepared patient charts accurately for clinics and medical professionals.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
Sales Associate/Team Captain
Burlington
11.2018 - 03.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science - Medical Assisting
Fresno Pacific University
Fresno, CA05.2022
Skills
- Upselling
- Relationship Building/Customer Service
- Order Processing
- Sales expertise
- Goal-Oriented
- Time Management
Timeline
AYS Sales Associate
Macy's
09.2023 - Current
Medical Assistant Intern
Fresno Cardiovascular Clinic
04.2023 - 06.2023
Team Captain
GNC Live Well
09.2020 - 09.2023
Sales Associate/Team Captain
Burlington
11.2018 - 03.2020
Associate of Science - Medical Assisting
Fresno Pacific University