Summary
Overview
Work History
Education
Skills
Timeline
Server

Sarah Chapman

Hampton,GA

Summary

Dependable employee successful in providing fast, high-quality customer service to guests in restaurant settings. I am adaptable and professional with an expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. In addition, I am motivated with an with engaging personality and flexible approach. Upbeat, friendly, and always anticipating the needs of anyone around me to help promote a smooth environment. I seek a career where I can maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Waffle House
09.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

Texas Roadhouse
07.2021 - 11.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

High School Diploma -

Dutchtown High School
Hampton, GA

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Reliable and Responsible
  • Food safety understanding
  • Adaptable and Flexible
  • Problem-Solving

Timeline

Server

Texas Roadhouse
07.2021 - 11.2021

Server

Waffle House
09.2020 - Current

High School Diploma -

Dutchtown High School

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