Detail oriented professional with strong background in customer service management. Known for clear communication and team building, consistently improving service efficiency and customer satisfaction.
Overview
2
2
years of post-secondary education
27
27
years of professional experience
Work History
Delivery Driver, Manager
Domino's Pizza
Commerce, Michigan
05.2026 - Current
Managed a team of delivery drivers to enhance service efficiency.
Coordinated driver schedules to maximize coverage during peak hours.
Resolved customer complaints regarding product delivery or service issues promptly.
Oversaw daily delivery operations and ensured timely order dispatch.
Breakfast Attendant
Doubletree By Hilton
Novi, Michigan
03.2025 - 05.2026
Prepared and arranged breakfast items for guest service.
Assisted guests with menu selections and dietary needs.
Engaged with guests to ensure a pleasant dining experience.
Maintained cleanliness and organization of dining area.
Followed safety and sanitation guidelines during food handling.
Manager
Pizza Hut
Farmington Hills, MI
08.1999 - 08.2019
Supervised daily operations to enhance team performance and customer satisfaction.
Managed inventory levels to ensure product availability and minimize waste.
Trained staff on food safety standards and operational procedures.
Resolved customer complaints and ensured a positive dining experience.