Sarah Clayton
Temple,TX
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Server
Mudbugs A Cajun Restaurant - Buda
Buda, Tx
08.2024 - 07.2025
- Maintaining guest relations.
- Wellness of guests and food health standards.
- Aid to staff issues and discrepancies.
- Handle a quick work environment.
- Receive reports and income for the restaurant.
- Assisted in training new servers on restaurant procedures.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
After-School Care Provider
Atlanta Primary School
Atlanta, TX
01.2022 - 05.2022
- After-school program teaching grades 2-4.
- Worked as a team to manage large crowds.
- Maintaining a positive and friendly attitude when faced with difficult situations.
- Supervised children's activities and ensured a safe environment during after-school hours.
- Organized engaging educational games and recreational activities for diverse age groups.
- Communicated effectively with parents regarding children's daily experiences and needs.
- Assisted in homework help sessions, providing support for academic tasks and projects.
- Monitored children's behavior, promoting positive interactions and conflict resolution skills.
- Assisted with school drop-off and pick-up services for parents who needed it.
- Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.
- Provided emotional support and comfort to students who needed it.
- Taught basic life skills, such as hygiene, manners, respect, to students.
- Maintained a clean and organized environment for the students.
- Organized recreational activities, such as games and crafts, to engage the children.
Server/Cashier/Host
Catfish King
Atlanta, TX
01.2021 - 01.2022
- Cash Handling: Responsible handling of cash transactions, and providing correct change.
- Customer Service: Friendly and approachable demeanor. Attentive to customer needs. Ability to handle customer complaints with professionalism.
- Conflict Resolution: Ability to handle conflicts diplomatically, and find satisfactory solutions.
- Worked in a fast-paced environment.
- Quickly memorize menu items to provide guests with the best suggestions.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted team members during peak service hours to ensure smooth operations.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Stocked service areas with supplies during slow periods.
Education
Bachelor of Science - Baylor Scott and White School of Nursing
University of Mary Hardin Baylor
Belton, TX10.2025
Texas State University - Health Science, Pre-Nursing Concentration
Texas State University
San Marcos, TX01.2025
Skills
- Strong work ethic
- Quality control
- Calm demeanor
- Effective communication
- Conflict resolution
- Time management
- Task prioritization
- Positive guest interactions
- Memory retention
- Blood glucose testing
- Medical terminology
- Cultural awareness
- Multitasking
- Analytical and critical thinking
- Charting and documentation
- Infection control
- Toileting and hygiene
- Providing nutrition maintenance
- Wound management - Hot and Cold Therapy
- Medication administration
- Mobility and immobility positioning
- Respiratory care
- Taking and recording vital signs
- Medication administration
- Pain assessment
- Medication and dosage
- Wound care
- EHR software
- First aid and CPR
- Vitals documentation
- Catheter care
- Patient advocacy
Affiliations
- Proud member of the Nursing Student Association
Certification
- Basic Life Support with CPR and AED of all lifespans
- First Aid Certification
- Texas Food Handler from American Safety Council
- Texas Alcoholic Beverage Commission
Languages
English
Native/ Bilingual
Timeline
Key Server
Mudbugs A Cajun Restaurant - Buda
08.2024 - 07.2025
After-School Care Provider
Atlanta Primary School
01.2022 - 05.2022
Server/Cashier/Host
Catfish King
01.2021 - 01.2022
Bachelor of Science - Baylor Scott and White School of Nursing
University of Mary Hardin Baylor
Texas State University - Health Science, Pre-Nursing Concentration
Texas State University