Sarah Cole
Tampa,FL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Bartender
Undertow Beach Bar
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends while keeping bar presentable and well-stocked.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Lead Bartender, Trainer
Meat Market Tampa
08.2021 - 08.2023
- Consistently paid attention to detail while multitasking service to VIP customers.
- Cultivated new business while maintaining guest relations to establish a foundation of repeated business.
- Maintained a high level of customer service by going the extra mile and actively promoting and upselling menu items to clientele.
Server, Bartender, Trainer
Hattricks Tavern
09.2019 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Arts - Marketing
St. Petersburg College
St. Petersburg, FL05.2024
High School Diploma -
Alonso High School
Tampa, FL12.2017
Skills
- Sales Training
- Persuasive
- Strong Time Management
- Innovative
Timeline
Bartender
Undertow Beach Bar
08.2023 - Current
Lead Bartender, Trainer
Meat Market Tampa
08.2021 - 08.2023
Server, Bartender, Trainer
Hattricks Tavern
09.2019 - 08.2021
Bachelor of Arts - Marketing
St. Petersburg College
High School Diploma -
Alonso High School
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