Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Conley

Summary

Motivated professional experienced primarily in Office Administration, Design Assistance, and pet care. Delivered personalized services through hands-on learning and strong organizational skills, effectively addressing client needs and enhancing workflows. Committed to fostering relationships with clients, ensuring satisfaction and improving operational efficiency. Organized and efficient administrative specialist adept at managing detailed records and facilitating client interactions. Committed to enhancing operational efficiency and delivering outstanding customer service in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Specialist

Fort Myers Memorial Gardens
Fort Myers, Florida
11.2024 - 05.2026

* Managed daily administrative tasks for a busy Funeral Home & Cemetery facility.

  • Processed documentation and maintained accurate records for client services, redacting sensitive client information and filing documentation.
  • Supported funeral directors by coordinating details of funeral arrangements and services.
  • Utilized office software to maintain databases and funeral home records.
  • Assisted families with funeral arrangements and provided compassionate support.
  • Coordinated scheduling for memorial services and maintained calendar accuracy.
  • Processed administrative paperwork and ensured compliance with regulations.
  • Trained new staff on office procedures and customer service standards.
  • Communicated effectively with vendors to manage supply orders and services.
  • Welcomed visitors by providing assistance at the front desk and efficiently directing phone calls.
  • Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
  • Provided administrative support to department staff, including scheduling appointments and organizing meetings.
  • Monitored inventory levels of office supplies and ordered replenishments.
  • Handled confidential documents in a secure manner while ensuring privacy regulations were met.
  • Provided assistance with onboarding new employees; ensured that all paperwork was completed properly and filed accurately.
  • Managed multiple calendars for multiple managers simultaneously; scheduled appointments accordingly.
  • Developed and maintained filing systems for both paper and electronic records.
  • Conducted research on specific projects as requested by management.
  • Managed daily office operations and maintained organized filing systems.

Collaborated with Sales Advisors and families to design and order memorial markers, ensuring quality and timely delivery while fostering strong vendor relationships.

Coordinated with funeral directors and families to design and print prayer cards, acknowledgements, register books, and video tributes, contributing to personalized memorial experiences.

Managed Death Certificates Desk, maintaining electronic records in EDRS and ensuring timely completion of death certificate signatures by contacting doctors and hospice providers.

* Took First Calls (Death Calls) from Hospice & Law Enforcement & pulled files as needed if pre-arranged.

Office Manager

Noller Design Group
Estero, Florida
11.2023 - 06.2024
  • Managed company's and President's monthly expenses and bills to ensure financial accuracy and organization.
  • Coordinated banking transactions for owner to enhance financial organization.
  • Ordered and maintained office supplies to ensure uninterrupted operations.
  • Scheduled appointments & created invoices, purchase orders, receipts, etc.
  • Facilitated communication with clients to effectively meet their needs.
  • Went to meetings with the Boss & various clients to keep track of certain details for certain projects.

Interior Design Assistant

Christopher Michiel's Interiors
Estero, FL
02.2022 - 11.2023
  • Assisted lead designer with project management tasks including scheduling appointments, ordering materials and coordinating tradespeople.
  • Organized fabric swatches, wallpaper books and other samples for designers' reference library.
  • Attended trade shows to keep up-to-date on industry trends and innovations.
  • Ordered samples of fabric/wallpaper/tile/etc. to bring to client meetings.
  • Created Proposals & Purchase Orders, as well as receipts for clients & vendors.
  • Established relationships with new vendors to expand supplier options.
  • Requested quotes from various vendors for whatever was needed.
  • Managed banking and payroll tasks to ensure smooth financial operations.
  • Was the Boss's Personal Assistant.
  • Handled SOME marketing/social media advertising,to bring in new leads.
  • Delivered comprehensive administrative support by preparing quotes and invoices, maintaining data accuracy in spreadsheets, organizing filing systems, and responding to client inquiries.
  • Sold accessories/furniture/wall coverings/flooring out of the showroom.
  • Coordinated installation of furniture pieces, artworks and other items at client's premises.
  • Maintained accurate records of all purchases made for each project.
  • Conducted site visits to measure spaces accurately prior to creating design plans.
  • Evaluated existing furnishings in order to determine if they can be reused or require replacement.
  • Assisted with the selection of color palettes according to style preferences of customers.
  • Advised clients on interior decorating styles based on their individual needs.
  • Photographed finished interiors after completion in order to document work done.
  • Developed relationships with vendors to obtain the best pricing on materials.
  • Researched and sourced interior design materials for clients, such as furniture, fabrics, wallpapers, lighting fixtures and accessories.
  • Researched fixtures and furnishings aligned with project requirements and design style.
  • Tracked order shipments to monitor deliveries and viewed arriving items to confirm correctness.
  • Measured rooms and documented information to plan layouts.
  • Ordered fabric and finish samples to view options in person.
  • Generated purchase orders and submitted to vendors.
  • Collaborated with clients to gather requirements and discuss options.
  • Created project cost estimates for client review and approval.
  • Produced estimates and created project invoices.
  • Gathered price quotes from contractors and vendors.
  • Took photographs of projects at all stages to update all parties.
  • Attended trade shows and other industry events to build professional network of vendors and experts.
  • Carried out site visits to identify specifications.
  • Directed crew members on specific design details such as fixture installation height.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Visited home sites to assess and fulfill customer needs.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Reviewed project costs, budgets and adherence to schedules.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Coordinated logistics with movers and assistant stylists to ensure timely and efficient project installations and styling.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Gave clients information about strategies to keep spaces fresh and inviting.

Dog Boarding/Dog Walking

Southern Belle Sitting Services
Cape Coral, Florida
01.2014 - Current
  • Offered a safe and comfortable boarding environment for diverse dog breeds and sizes.
  • Walked dogs of various breeds and sizes, ensuring safety at all times.
  • Provided daily walks for various dog breeds, ensuring each pet's physical activity needs were met.
  • Enhanced dogs' mental stimulation through engaging play, structured walks, and reinforcement of basic commands.
  • Implemented positive reinforcement techniques during walks to promote desired behaviors in dogs.
  • Coordinated group walks for multiple dogs, ensuring safety and adapting to dynamic situations.
  • Ensured all leashes were secure before beginning each walk.
  • Cleaned up after the dogs while on walks to ensure a safe environment for everyone.
  • Monitored pet owners' instructions regarding food schedules and medications for their pets.
  • Observed the behavior of animals closely while out on walks to identify signs of distress or illness that may need further attention from a veterinarian.
  • Provided extra care for senior dogs who required additional assistance due to age or disability.
  • Performed light grooming tasks such as brushing fur and trimming nails upon request from pet owners.
  • Regularly inspected equipment such as harnesses, leashes, collars, ensuring they are in good condition prior to use.
  • Responded promptly to client inquiries via phone or email regarding scheduling updates or other questions.
  • Assisted with coordinating pick-up and drop-off services for clients in need of transportation assistance.
  • Followed local laws regarding leash regulations and waste disposal requirements while out walking with clients' pets.
  • Kept detailed notes about each dog's activity during the walk including any incidents or changes in behavior.

Education

High School Diploma -

Liberty High School
Brentwood, CA
01-2003

Skills

  • Proposal Preparation
  • Scheduling and calendar management
  • Event Coordination
  • Project coordination
  • Client Communication
  • Customer Service
  • Conflict resolution
  • Effective communication
  • Employee Supervision
  • Vendor engagement
  • Financial Reporting
  • Inventory Control
  • Supply Management
  • Animal feeding
  • Medication Administration
  • Furniture selection
  • Furniture arrangements
  • Flexible Scheduling
  • Material sourcing
  • Mail handling
  • Scheduling
  • Meeting planning
  • Relationship management
  • Extremely detail oriented
  • Project coordination
  • Effective communication

Certification

  • Florida Licensed Notary

Timeline

Administrative Specialist

Fort Myers Memorial Gardens
11.2024 - 05.2026

Office Manager

Noller Design Group
11.2023 - 06.2024

Interior Design Assistant

Christopher Michiel's Interiors
02.2022 - 11.2023

Dog Boarding/Dog Walking

Southern Belle Sitting Services
01.2014 - Current

High School Diploma -

Liberty High School
Sarah Conley