Sarah Coudriet
Tiki House
Key West,FL
1
Certification
16
years of professional experience
Passionate and motivated animal caretaker, with experience in providing comprehensive care to felines, ensuring their health and safety, knowledge of feline behavior, and a strong understanding of maintaining clean environments.
Work History
Bartender
4 Years 4 Months- Crafted and served cocktails, enhancing guest experience through innovative drink presentations.
- Developed knowledge of menu items to provide tailored recommendations to customers.
- Collaborated with team to manage high-volume service periods efficiently.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Trained new staff on bar procedures and customer service best practices.
Services Manager
1 Year 6 Months- Managed and led all boutique, prestige cosmetics and salon associates to optimize performance and achieve demanding business goals.
- Utilized social media accounts and strategic marketing initiatives to promote business and recruit top talent.
- Completed routine store inventories.
- Assessed sales reports to exceed sales goals by identifying strengths and opportunities within the business.
- Completed weekly merchandising sets and promotional strategies to drive customer engagement and boost sales.
- Handled employee scheduling and coverage needs during business hours.
- Oversaw daily operations of salon, including employee performance, budgeting and supply ordering.
Sephora Store Manager
2 Years 6 Months- Responsible for driving sales and profit growth by engaging both clients and associates to provide a memorable experience through an emotional connection
- Analyzed current business plan, identified inefficiencies in existing processes and tracked performance following implementation of improvements
- Facilitated the hiring, training, and development of all team members
- Strategized and planned all monthly floor sets and brand updates. Ensured all merchandising concepts and visuals are to company standard
Senior Education Consultant
2 Years 9 Months- Coached in the moment to enhance each associate’s ability to deliver a lasting experience through an emotional connection with client
- Used training materials to learn new products and techniques to stay up in the latest trends. Conducted ongoing group and individual training. Assisted in the on-boarding process and certification of all new hires
- Reviewed sales and client service goals with Beauty Leader to identify opportunities in assigned area
- Consistently met performance standards for the role, including product and service sales, client service, profit, productivity and attendance
Director of Operations
5 Years- Oversaw all operational duties for 6 locations, which included profit and loss, cost of goods, scheduling, payroll, inventory, and all purchasing
- Developed and reinvented menu items. Worked closely with food distributor and brokers for the newest trends in food
- Executed quarterly store inspections and audits
- Resolved all customer complaints in a professional manner
- Mentored new management to contribute to the store’s positive culture
- Shared best practices for driving sales and customer service with other team members to help improve the store’s efficiency
Education
High School Diploma
Cosmetology
Skills
Customer-oriented
Motivated team player
Excellent attention to detail
Efficient at multitasking
Consistently meets goals
Staff training/development
Budget development
Effective leader
Accomplishments
- Managed and led a team of 50+ employees.
- Promoted from Shift Manager, Corporate Trainer, General Manager, then finally to Director of Operations by consistently exceeding goals.
- Transformed a failing location and implemented new food ordering procedures which lowered food costs by 10-15%.
- Played an integral role in opening several new store locations.
- Had creative control of menu development.
Certification
- ServSafe certified
- Completed training for Aloha Matrix Point of Sale programming in Dallas, Texas
- Attended several Franklin Covey management training classes
- Successfully completed SIJCP Bridge Training Program at the JCPenney corporate office
Timeline
Bartender
Tiki House
04.2022 - CurrentRead More
Services Manager
Ulta Beauty
10.2020 - 04.2022Read More
Sephora Store Manager
Sephora Inside JCPenney
03.2018 - 09.2020Read More
Senior Education Consultant
Sephora Inside JCPenney
06.2015 - 03.2018Read More
Director of Operations
Chop It
05.2010 - 05.2015Read More
Grace School of Cosmetology
Cosmetology
Read More
Brunswick High School
High School Diploma
Read More