Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Creeks

Zanesville

Summary

Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

16
16
years of professional experience
2006
2006
years of post-secondary education

Work History

Massage Therapist

Self Employed
Zanesville
12.2009 - Current
  • Provided therapeutic massage services to clients, addressing individual needs and preferences.
  • Built strong client relationships through effective communication and empathy.
  • Maintained a clean and organized workspace to ensure a safe environment.
  • Developed personalized treatment plans based on client assessments and feedback.
  • Performed quality, therapeutic bodywork to meet clients' needs.
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
  • Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.

Universal Bank Teller

North Valley Bank
Zanesville
07.2013 - 07.2015
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with account inquiries and service requests.
  • Balanced cash drawer daily to ensure accuracy.
  • Trained new tellers on systems and customer service standards.
  • Maintained compliance with banking regulations and procedures.
  • Resolved customer issues promptly to maintain positive relationships.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Maintained confidentiality of bank records, transactions and customer information.

Lead Key Holder

Justice Tween Brands
Zanesville
07.2012 - 07.2013
  • Supervised daily store operations and maintained consistent visual merchandising standards.
  • Trained and mentored new team members on store policies and customer service techniques.
  • Managed cash handling procedures and ensured accurate end-of-day financial reports.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
  • Supervised team members in opening, closing procedures including bank deposits, safe counts.

Education

Associate of Science - Massage Therapy

Hocking College
Nelsonville, OH
07.2007 - 07.2009

Fairfield Union High School
Rushville, OH

Skills

  • Treatment planning
  • Client assessment
  • Hygiene standards
  • Customer relationship management
  • Issue resolution
  • Compliance adherence
  • Team training
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail

Timeline

Universal Bank Teller

North Valley Bank
07.2013 - 07.2015

Lead Key Holder

Justice Tween Brands
07.2012 - 07.2013

Massage Therapist

Self Employed
12.2009 - Current

Associate of Science - Massage Therapy

Hocking College
07.2007 - 07.2009

Fairfield Union High School

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