Sarah Damato
Fyzical Therapy and Balance Center
LASVEGAS,NV
7
years of professional experience
Versatile administrative professional with experience in legal offices, clinic settings, and customer service. Strong attention to detail, verbal and written communication, and schedule management support accurate records and dependable service. Ready to contribute to efficient office operations and positive client experiences.
Work History
Scheduling Coordinator
1 Year- Coordinated patient appointments across therapy, balance, and evaluation calendars.
- Verified insurance eligibility and prior authorization requirements for scheduled services.
- Communicated schedule changes, cancellations, and reminders with patients and clinicians.
- Maintained accurate electronic records for referrals, visits, and follow-up scheduling.
- Balanced provider availability to reduce gaps and support efficient clinic flow.
- Supported front desk operations by managing calls, messages, and daily schedule updates.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Store Associate
2 Years 3 Months- Assisted customers with shipping, packing, and printing services using accurate store procedures.
- Processed incoming and outgoing packages, ensuring proper labeling, tracking, and timely handoff.
- Operated point-of-sale system to complete transactions, refunds, and service orders accurately.
- Prepared customized print jobs, copies, and document finishing requests with attention to detail.
- Resolved customer questions regarding shipping options, mailbox services, and packaging requirements.
- Coordinated package receiving and notification tasks to support smooth front counter workflow.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Customer Care Representative
2 Years 4 Months- Coordinated patient appointments and rescheduled visits to maintain efficient clinic flow.
- Verified insurance information and obtained authorizations for therapy services.
- Responded to patient calls, emails, and front desk inquiries with clear, professional communication.
- Maintained accurate patient records and updated scheduling details in electronic systems.
- Assisted with intake paperwork, referral coordination, and documentation for therapy visits.
- Resolved billing and service questions while supporting positive patient experience.
- Trained new front office staff on scheduling procedures and customer care expectations.
Legal Office Assistant
1 Year 9 Months- Processed case filings, maintained court records, and verified document accuracy for daily office operations.
- Assisted public with filing procedures, case information, and courtroom directions using professional customer service.
- Entered data into case management systems, updating records and correcting discrepancies for accuracy.
- Scheduled hearings, managed calendars, and coordinated deadlines to support timely court workflow.
- Reduced errors in legal filings by proofreading documents meticulously prior to submission to court or opposing counsel.
- Maintained strict confidentiality while handling sensitive information, protecting both the public and the court.
Clerical Assistant
1 Year 10 Months- Processed public records requests and routed court documents accurately.
- Scheduled hearings and updated case calendars using court case management systems.
- Filed, scanned, and indexed legal documents to maintain organized records.
- Responded to inquiries by phone, and through written correspondence.
- Assisted with mail distribution, document routing, and daily office workflow.
- Maintained confidentiality while handling sensitive court records and case details.
Education
High School Diploma
Skills
Problem-solving
Strong work ethic
Data entry
Verbal and written communication
Attention to detail
Schedule management
Office administration
Teamwork and collaboration
Timeline
Scheduling Coordinator
Fyzical Therapy and Balance Center
10.2025 - CurrentRead More
Store Associate
The UPS Store Inc.
10.2023 - 01.2026Read More
Customer Care Representative
Fyzical Therapy and Balance Center
06.2023 - 10.2025Read More
Legal Office Assistant
Las Vegas Justice Court
11.2021 - 08.2023Read More
Clerical Assistant
Las Vegas Justice Court
01.2020 - 11.2021Read More
Chaparral High School
High School Diploma
Read More