Sarah Davis
East Liverpool ,OH
Summary
Proven Office Manager with a track record of enhancing workflow optimization and customer relationship management at P. Michael Moore, DDS. Expert in handling sensitive information and maintaining financial records, showcasing exceptional organizational skills and a commitment to outstanding customer service. Demonstrates a unique blend of administrative support prowess and interpersonal abilities, driving efficiency and client satisfaction.
Overview
10
10
years of professional experience
Work History
Office Manager
P. Michael Moore, DDS
East Liverpool, Ohio
09.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Quick problem solving with customer complaints or equipment malfunctions. Works well under stressful circumstances.
- Flexible, honest, hard working, eager to learn and works well with a team.
Education
Associate Of Applied Business - Dental
Ohio Valley College of Technology
East Liverpool, OH08.2010
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Administrative Support
- Document Management
- Credit and collections
- Relationship Building
- Mail handling
- Scheduling
- Staff Management
- Workflow Optimization
- Workflow Planning
- Computer Skills
- Customer Relationship Management
Accomplishments
- Earned a certificate of achievement for exemplary scholastic performance and leadership. I was the outstanding graduate of the year in 2010.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Focus or report.
Timeline
Office Manager
P. Michael Moore, DDS
09.2014 - Current
Associate Of Applied Business - Dental
Ohio Valley College of Technology