Sarah Davis
East Liverpool ,OH
Summary
Proven Office Manager with a track record of enhancing workflow optimization and customer relationship management at P. Michael Moore, DDS. Expert in handling sensitive information and maintaining financial records, showcasing exceptional organizational skills and a commitment to outstanding customer service. Demonstrates a unique blend of administrative support prowess and interpersonal abilities, driving efficiency and client satisfaction.
Overview
10
10
years of professional experience
Work History
Office Manager
P. Michael Moore, DDS
09.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Quick problem solving with customer complaints or equipment malfunctions. Works well under stressful circumstances.
- Flexible, honest, hard working, eager to learn and works well with a team.
Education
Associate Of Applied Business - Dental
Ohio Valley College of Technology
East Liverpool, OH08.2010
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Administrative Support
- Document Management
- Credit and collections
- Relationship Building
- Mail handling
- Scheduling
- Staff Management
- Workflow Optimization
- Workflow Planning
- Computer Skills
- Customer Relationship Management
Accomplishments
- Earned a certificate of achievement for exemplary scholastic performance and leadership. I was the outstanding graduate of the year in 2010.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Focus or report.
Timeline
Office Manager
P. Michael Moore, DDS
09.2014 - Current
Associate Of Applied Business - Dental
Ohio Valley College of Technology