Sarah Dearborn
Muscoda,WI
Summary
Dynamic Pharmacy Technician with proven expertise at Corner Drug Inc. in medication dispensing and patient education. Skilled in problem-solving and maintaining compliance with HIPAA regulations, I excel in optimizing workflows and enhancing patient satisfaction. Committed to accuracy in pharmaceutical calculations and effective communication with healthcare providers.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Corner Drug Inc.
Muscoda Wi
11.2021 - Current
- Assisted pharmacists in preparing and dispensing medications to ensure accuracy and compliance.
- Maintained inventory by restocking shelves and organizing pharmaceutical supplies efficiently.
- Processed prescription orders using pharmacy management software, ensuring timely patient service.
- Educated patients on medication usage, side effects, and storage requirements effectively.
- Handled customer inquiries and resolved issues to enhance overall patient satisfaction promptly.
- Participated in training programs to develop knowledge of medications, pharmacy operations, and regulations rigorously.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Home Care Aide
Home Care Select
Muscoda, WI
05.2017 - 08.2019
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, promoting independence through tailored support strategies.
- Administered medications as prescribed, adhering strictly to healthcare guidelines and protocols.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
Education
CNA - CNA
MATC Reedsburg
Reedsburg, WI07.2009
High School Diploma - All
Riverdale High School
Muscoda Wi05.2006
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
Timeline
Pharmacy Technician
Corner Drug Inc.
11.2021 - Current
Home Care Aide
Home Care Select
05.2017 - 08.2019
CNA - CNA
MATC Reedsburg
High School Diploma - All
Riverdale High School