Sarah Depke
Downers Grove,IL
Summary
Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
3 Corners Grill & Tap
Downers Grove, IL
08.2023 - Current
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Balanced cash register at end of shift according to established procedures.
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Adhered to all safety regulations set forth by the restaurant management team.
- Answered telephone to provide dining information and take reservations.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Education
High School Diploma -
Downers Grove South Highschool
Downers Grove, IL05-2025
Skills
- Dining customer service
- Menu Memorization
- Reservation coordination
- Reservations Coordination
- Server Support
- Menu knowledge
- Safe Food Handling
- Active Learning
- Cash Handling
- Table Bussing
- Payment Processing
- POS system operations
- Sales and Marketing
- Relationship Building
- Supply Restocking
- Greeting guests
- Handling Complaints
Timeline
Restaurant Hostess
3 Corners Grill & Tap
08.2023 - Current
High School Diploma -
Downers Grove South Highschool
Similar Profiles
Madison LockwoodMadison Lockwood
Restaurant Server / Shift Manager at Three Corners Grill And TapRestaurant Server / Shift Manager at Three Corners Grill And Tap
Bobbi GuggenmosBobbi Guggenmos
Waitress/Dishwasher at 4 Corners Bar and GrillWaitress/Dishwasher at 4 Corners Bar and Grill
Riley DicksonRiley Dickson
Server/Bartender at Chuggys tap and grillServer/Bartender at Chuggys tap and grill