Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Dexter

North Dartmouth,MA

Summary

Confident self-motivated professional with a drive for success. Highly organized with broad experience in sales and customer service. Strong communication and interpersonal skills. Thrives in fast-paced work environments and does well under pressure. Detail oriented, passionate, and positive.

Overview

4
4
years of professional experience

Work History

Sales Development Representative

Pet Food Experts
07.2022 - 07.2023
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Used data analytics to identify and track sales trends and develop actionable insights.
  • Participated in trade shows and other promotional events to build brand awareness and generate leads.
  • Reviewed customer feedback to identify areas for product improvement and to create better customer experiences.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Kept detailed records of daily activities through online customer database.
  • Contributed to team objectives in fast-paced environment.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Communicating directly with Vendors, and category managers.

Strategic Account Representative

Pet Food Experts
05.2020 - 07.2022
  • Informed customers of promotions to increase sales productivity and volume.
  • Maintaining account forecasts in collaboration with the purchasing department.
  • Ensuring fulfillment of orders was processed within the established time frame.
  • Providing support to EDI specific accounts.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.

E-Commerce Representative

Pet Food Experts
02.2019 - 03.2020
  • Developing and maintaining established business partnerships with e-commerce and wholesale accounts.
  • Collaborating with other departments to ensure a positive and seamless customer experience.
  • leveraging technology and process improvements to add value to retailer experience.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Education

No Degree - Biology

Community College of Vermont
Winooski, VT

High School Diploma -

U-32 High School
Montpelier, VT
2010

Skills

  • Interpersonal Communication Skills
  • Sales Team Collaboration
  • HubSpot
  • CRM Tracking
  • Sales Forecasting
  • Customer Service and Assistance
  • Strategic Outreach
  • Consultative Sales Techniques
  • Microsoft Office
  • Infor
  • EDI

Timeline

Sales Development Representative

Pet Food Experts
07.2022 - 07.2023

Strategic Account Representative

Pet Food Experts
05.2020 - 07.2022

E-Commerce Representative

Pet Food Experts
02.2019 - 03.2020

No Degree - Biology

Community College of Vermont

High School Diploma -

U-32 High School

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Sarah Dexter