Summary
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Sarah Dowlah

Ocala,Florida

Summary

I am a musician, aspiring filmmaker, writer, and actor. My passion for music and the arts started from a very young age. I have always considered myself musically inclined and grew up surrounding myself with any and all types of music I could get my hands on. I taught myself how to play the piano and the guitar as well as how to sing in various different styles and genres, and to also write and compose my own music. I love working with people and would love to be given an opportunity to work for a company that would allow me to build my work experience as well as social skills, whilst also being able to dive deep into a sea of my interests where I am most comfortable swimming. I consider myself a people person, and am able to work with people as well as on my own to find the best possible solutions to any problem/conflict. I am well-versed in musical and instrumental knowledge and I believe myself to be perfectly capable of wanting customers' best interests in order to provide them with the best experience as possible.

Work History

Customer Service Representative

Purovite
Miami, FL
10.2021 - 01.2022

- Liaised between customers and retail buyers to expedite orders and meet customer demands.

- Conferred with customers by telephone to provide information about products or services and take orders.

- Demonstrated excellent communication skills in resolving product and consumer complaints.

- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

- Fielded customer complaints and queries, fast-tracking for problem resolution.

Education

Associate of Arts - English

The College of Central Florida
Ocala, Florida
04-2024

GED -

Marion Technical College
Ocala, FL
08-2023

GCSE O-Level Exams -

Sir John Wilson School
Dhaka, Bangladesh
06-2022

Skills

  • Scheduling
  • Paperwork Processing
  • Consultative Sales
  • Complaint Resolution
  • Intermediate level knowledge in guitar and piano
  • Mezzo-Soprano vocal range, currently in college choir
  • Able to communicate clearly and efficiently
  • Good team player
  • Self-starter, always willing to take initiative to solve problems

Affiliations

  • Writing and composing my own songs
  • Acting in various productions at college
  • Intermediate level guitar skills
  • Five years of experience in piano playing
  • Mezzo Soprano vocal range
  • Writing original screenplays, short stories, poetry, songs
  • Varied interests in music, extensive knowledge about certain artists/musicians
  • Frontman of a band from 2020-early 2021 in high school

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual

Accomplishments

  • Second prize in a singing competition in high school
  • First prize in a duo singing competition in high school

Timeline

Customer Service Representative

Purovite
10.2021 - 01.2022

Associate of Arts - English

The College of Central Florida

GED -

Marion Technical College

GCSE O-Level Exams -

Sir John Wilson School
Sarah Dowlah