Sarah Dugan
Amazon Fulfillment Center (SDF4)
Louisville,US
14
years of professional experience
Results-oriented achiever with proven ability to exceed targets and enhance patient experience in fast-paced environments. Combines strategic thinking with hands-on experience to deliver outstanding customer service and support front desk operations.
Work History
Customer Returns Associate
3 Years 8 Months- Worked in a fast-paced environment to ensure efficient processing of customer returns.
- Maintained compliance with company policies while handling sensitive customer data.
- Used RF scanners for order fulfillment, demonstrating attention to detail.
Inbound Stower
6 Years 11 Months- Maintained a high accuracy rate while managing high-volume inbound periods.
- Utilized time management skills to meet daily stowing quotas efficiently.
- Recognized for exceptional productivity during peak periods, demonstrating a commitment to excellence.
Picker Packer
2 Years 6 Months- Achieved a high accuracy rate in picking and packing operations to ensure customer satisfaction.
- Managed high-volume periods effectively while adhering to safety protocols.
- Demonstrated strong time management skills by consistently meeting quotas.
Education
High School
Skills
Customer service excellence
Detail oriented
Quality assurance in product return inspections
Time management
Multilingual support for diverse customer base
Cross-functional team collaboration
Handling sensitive and personal data
Effective communication
Timeline
Customer Returns Associate
Amazon Fulfillment Center (SDF4)
08.2022 - 04.2026Read More
Inbound Stower
Amazon Fulfillment Center (SDF4)
09.2014 - 08.2021Read More
Picker Packer
Amazon Fulfillment Center (SDF4)
03.2012 - 09.2014Read More
Spruce Creek Airport
High School
Read More