Sarah Easley
Midland
Summary
Compassionate Care Navigator known for productivity and efficient task completion. Specializes in patient advocacy, care coordination, and resource management. Excels in communication, empathy, and problem-solving to enhance patient care and support. Committed to streamlining processes for better healthcare outcomes.
Overview
7
7
years of professional experience
Work History
Care Navigator
Optum
Midland
03.2023 - Current
- Provided guidance and support to individuals seeking assistance with navigating the healthcare system.
- Assisted patients in understanding their treatment options, and available resources.
- Conducted outreach activities to identify individuals who may need assistance or are at risk of developing health issues.
- Coordinated appointments with primary care providers, specialists, and other medical personnel.
- Performed follow-up calls or visits with patients post discharge from hospital or clinic settings to assess recovery status.
- Facilitated communication between patients and care teams by acting as a liaison.
Patient Care Coordinator
OptumRx
Midland
10.2021 - 03.2023
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Completed orders for fertility treatments for members
Caregiver
Nurses Unlimited
Midland
02.2019 - 05.2019
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Education
GED -
Odessa College
Odessa, TX05-2003
Skills
- Care Coordination
- Resource Identification
- Cultural Competency
- Medical Recordkeeping
- Community advocate
- Knowledge of Community Services and Programs
- Database Search and Data Entry Skills
- Patient Confidentiality and Data Security
- Calm and Effective Under Pressure
- Caring and Empathetic
- Adaptability
- Medicare and medicaid process
- Customer service
- Account management
Timeline
Care Navigator
Optum
03.2023 - Current
Patient Care Coordinator
OptumRx
10.2021 - 03.2023
Caregiver
Nurses Unlimited
02.2019 - 05.2019
GED -
Odessa College