Sarah El-Dahabi
Herndon,VA
Summary
Driven and detail-oriented professional with a proven track record at Papi Cuisine, where I excelled in delivering exceptional customer service and maintaining high cleanliness standards. Leveraged strong work ethic and POS knowledge to enhance guest satisfaction, adeptly managing complaints and feedback with a focus on positive outcomes.
Overview
4
4
years of professional experience
Work History
Server
Papi Cuisine
05.2020 - Current
- Provided high-quality service in a casual dining setting, ensuring guest needs were met promptly and courteously.
- Maintained knowledge of menu items, ingredients, and pairings to make informed recommendations to customers.
- Managed guest interactions, from greeting and seating to taking orders and processing payments, enhancing the overall dining experience.
- Effectively handled customer complaints and feedback, ensuring swift resolution and maintaining a positive atmosphere.
Education
Health Science
Northern Virginia Community College
Leesburg, VASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Service prioritization
- Table Bussing
- Allergy awareness
- POS knowledge
Timeline
Server
Papi Cuisine
05.2020 - Current
Health Science
Northern Virginia Community College
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