Experienced professional with strong judgment and decision-making skills. Quickly analyzes and learns new information. Thrives in a fast-paced environment, consistently exceeding key performance measures.
Overview
20
20
years of professional experience
Work History
Property Manager
Self Employed
Renton, WA
07.2007 - Current
Assessed rental applications and approved or denied prospective tenants based on established criteria.
Completed maintenance requests from tenants in a timely manner.
Developed and maintained strong working relationships with tenants to minimize hassle for both parties.
Real Estate Investor
Self Employed
Snohomish, WA
11.2022 - 06.2023
Secured home purchase via auction.
Independently accomplished complete design and renovation of interior and exterior spaces. Executed tasks involving electrical wiring setup, cabinet construction and installation, drywall installation and repair, painting application, and precise trimming details creation with millwork techniques. Simultaneously improved landscape design.
Conducted research on required materials and established their costs.
Procured all necessary materials efficiently and effectively for the project.
Managed the procurement process from beginning to end with utmost precision.
Managed and coordinated subcontractors for plumbing, carpet, HVAC, and counter installation.
Claims Specialist
Progressive Insurance
10.2007 - 06.2010
Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment.
Handled negotiations for substantial losses and injuries with legal representation
Facilitated communication between claimants, providers, attorneys, adjusters, and other parties involved in a claim.
Sr. Claims Representative - Certified
Progressive Insurance
01.2005 - 09.2007
Calculated the repair or replacement cost for damaged property and assessed whether a vehicle qualified as a total loss.
Responsible for evaluating the financial impact of injuries and determining appropriate compensation.
Claims Representative
Progressive Insurance
04.2004 - 12.2005
Estimated loss or damages, gauged liability, and resolved complex coverage issues, settled with claimants.
Conducted interviews and correspondence to compile and analyze information from various sources including medical specialists, agents, police officers, witnesses, insured individuals or claimants.
Education
Bachelor of Arts - Law, Society And Justice And Political Science
University of Washington
Seattle, WA
12.2003
Skills
Rapid Adaptation Expertise
Adept at Managing Multiple Tasks
Effective Communication
Policy Review
Customer Service
Negotiation Tactics
Problem-solving aptitude
Residential Remodeling Experience
Design Expertise
Property Management
Timeline
Real Estate Investor
Self Employed
11.2022 - 06.2023
Claims Specialist
Progressive Insurance
10.2007 - 06.2010
Property Manager
Self Employed
07.2007 - Current
Sr. Claims Representative - Certified
Progressive Insurance
01.2005 - 09.2007
Claims Representative
Progressive Insurance
04.2004 - 12.2005
Bachelor of Arts - Law, Society And Justice And Political Science