Sarah Farias
Jersey City ,NJ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Motivated to maintain customer satisfaction.
Overview
3
3
years of professional experience
Work History
Jewelry Sales Associate
TJ Maxx, TJX Companies
Bayonne, NJ
09.2023 - Current
- Demonstrated product knowledge to answer customer questions and inquiries.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Received inventory shipments and stocked shelves with merchandise.
- Engaged in suggestive selling techniques to increase sales volume.
Customer Service Representative
Festival Foods
Fort Atkinson, WI
09.2021 - 08.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Created a gameplan for the front end associates daily.
- Training new employees in cashiering and customer service.
Line Worker
Swiss Colony
Monroe, WI
05.2021 - 09.2021
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Sorted and packaged products to prepare for processing or shipment.
Education
High School Diploma -
Juda High School
Juda, WI05-2020
Some College (No Degree) - Education
University of Wisconsin - Whitewater
Whitewater, WISkills
- Exceptional Customer Service
- Time Management Abilities
- Relationship Building
- Data Collection
- Scheduling
- Team Training
References
References available upon request.
Timeline
Jewelry Sales Associate
TJ Maxx, TJX Companies
09.2023 - Current
Customer Service Representative
Festival Foods
09.2021 - 08.2023
Line Worker
Swiss Colony
05.2021 - 09.2021
High School Diploma -
Juda High School
Some College (No Degree) - Education
University of Wisconsin - Whitewater
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