Sarah Fergus
Mount Vernon,WA
Overview
13
13
years of professional experience
1
1
Certification
Work History
American Sign Language Missionary Volunteer
The Church Of Jesus Christ Of Latter-day Saints
06.2022 - 12.2023
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions using American Sign Language for Deaf and Hard of Hearing (worked closely with students and staff at Gallaudet University)
- Sign and voice interpreting for meetings, conferences, and other events for Deaf and Hard of Hearing in the Deaf community and leaders of the church
- Performed service projects and activities within the community
- Trained two new missionaries working with the Deaf community
- Built relationships with local and international mission organizations and the Deaf community
- Worked closely with American Sign Language interpreters and Deaf leaders
Customer Service Representative
Oregon Mutual Insurance
09.2021 - 05.2022
- Promptly responded to inquiries and requests from prospective customers.
- Assessed customer needs and recommended suitable insurance policies.
- Advised customers on required information for claim submissions to progress applications.
- Assisted customers with completing insurance documents to avoid missed information.
- Generated, posted and attached information to claim files.
- Maintained confidentiality of patient finances, records, and health statuses.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Processed and recorded new policies and claims.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Office Assistant
Laughter Lane Inc.
05.2019 - 09.2021
- Assists in online sales
- Assists in taking and listing files and pictures on website
- Package deliverer
- Office Maintenance
- Upload files on computer
- Shipping and receiving packages to customer
- Interacted with customers by phone, email or in-person to provide information.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Completed clerical tasks such as filing, copying and distributing mail.
Production Worker
DCI
06.2019 - 09.2019
- Packaged and assembled dental equipment
- Production (FTS-Fittings, tubing, and service)
Farm Caretaker
Ashby Family Farm (Neikola Ashby)
09.2016 - 06.2019
- Monitored inventories of animal feed, planting supplies and farm tools to maintain smooth farm operations.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Administered feed supplements to cows and other livestock.
- Cleared away animal waste by hosing out operational areas.
- Feeding / Watering
- Veterinary and Medicinal care
- Hoof trimming, etc.
- Pen / fence / gate maintenance and control
Paper Route Deliver
News-Register Publishing
01.2011 - 01.2013
- Assembled and bagged newspapers prior to delivery.
- Distributed papers in various weather conditions during early morning and afternoon
- Delivered newspapers and flyers 3 days a week by bicycle or car
Education
Associate of Arts -
Chemeketa Community College
McMinnville, OR06.2021
High School Diploma -
Amity High School
Amity, OR06.2019
Skills
- Bilingual - (ASL) American Sign Language
- Excellent work ethic
- Experience with microsoft word, Microsoft office, etc
- Extremely organized
- Public speaking
- Great Communication Skills
Certification
Oregon Driver's License
Timeline
American Sign Language Missionary Volunteer
The Church Of Jesus Christ Of Latter-day Saints
06.2022 - 12.2023
Customer Service Representative
Oregon Mutual Insurance
09.2021 - 05.2022
Production Worker
DCI
06.2019 - 09.2019
Office Assistant
Laughter Lane Inc.
05.2019 - 09.2021
Farm Caretaker
Ashby Family Farm (Neikola Ashby)
09.2016 - 06.2019
Paper Route Deliver
News-Register Publishing
01.2011 - 01.2013
Associate of Arts -
Chemeketa Community College
High School Diploma -
Amity High School
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