Sarah Flores
Summary
Seasoned Manager with 6 years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends with training programs and team support.
Overview
5
5
years of professional experience
Work History
Assistant Department Manager
Sprouts, Culver
10.2022 - 08.2023
- Promoted before established clerks within 6 months of hiring date.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Backup Bookkeeper
Sprouts Farmer Market
10.2022 - 08.2023
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Assisted bookkeepers in providing support documentation required for audits.
- Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Created and maintained detailed, organized and timely records of transactions to support legal compliance.
- Researched financial information discrepancies and documentation to verify accuracy and adhere to established procedures prior to processing.
- Reviewed account discrepancies and proposed courses of action to minimize losses.
Onboarding Coordinator
Sprouts Farmer Market
12.2022 - 08.2023
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Collaborated with different staff and management to facilitate department-specific onboarding.
- Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.
Barista
Universal Studios Starbucks
01.2019 - 06.2019
- Memorized over 80+ coffee, tea, and cocoa beverages, and completed over orders each day.
- Worked every type of shift in order to become familiar with each of their responsibilities.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Operated POS system and cash handling, in charge of opening and closing the register.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Science - International Business Management
California State Polytechnic University, Pomona
Pomona, CA07.2022
Skills
- Inventory management
- Corrective Actions
- POS Inventory System Operation
- Slack, Teams, Discord
- Mondaycom and Google Tasks
- Word Processing
- Program Promotion
- Vendor Management
- Professional Relationships
- Food Handler certificate
- Staff Management
Timeline
Onboarding Coordinator
Sprouts Farmer Market
12.2022 - 08.2023
Assistant Department Manager
Sprouts, Culver
10.2022 - 08.2023
Backup Bookkeeper
Sprouts Farmer Market
10.2022 - 08.2023
Barista
Universal Studios Starbucks
01.2019 - 06.2019
Bachelor of Science - International Business Management
California State Polytechnic University, Pomona
Similar Profiles
Erin ProskeyErin Proskey
Director of Student Services, Assessments and Reporting at Culver Community Schools Corporation/ CulverDirector of Student Services, Assessments and Reporting at Culver Community Schools Corporation/ Culver
Krystal CulverKrystal Culver
Owner/Manager at Krystal Culver PhotographyOwner/Manager at Krystal Culver Photography
Sloan LoschSloan Losch
Marketing & Communications Specialist at Culver AcademiesMarketing & Communications Specialist at Culver Academies
Stephen Breen Jr.Stephen Breen Jr.
Assistant Department Manager at Floor & DecorAssistant Department Manager at Floor & Decor
Cody WinnettCody Winnett
Assistant Department Manager at WoolworthsAssistant Department Manager at Woolworths