Sarah Friedman
Lakewood,NJ
Summary
Highly motivated and results-driven professional with extensive experience in purchasing coordination and customer service. Excels in cost-reduction strategies and exceptional attention to detail. Recognized for consistently exceeding expectations through dedication and reliability. Adept at thriving in fast-paced environments while managing multiple priorities with efficiency and accuracy.
Overview
13
13
years of professional experience
Work History
Collections Account Manager
Towne Home Care
Lakewood, NJ
11.2025 - 04.2026
- Managed full cycle collections, maintaining detailed records of customer interactions, payment agreements and activities to ensure accurate, compliant receivables.
- Developed strong client relationships to facilitate timely payments and resolve billing disputes.
- Monitored aging reports to prioritize high-risk, overdue accounts.
- Performed account reconciliations to ensure accurate billing and records.
- Collaborated with team members to improve efficiency and adhere to company policies.
Purchasing Coordinator
Complete Care Management
Lakewood, NJ
12.2021 - 03.2025
- Managed procurement for multiple nursing facilities across NJ and PA, ensuring cost-effective purchasing within budget and timely delivery.
- Successfully reduced supply costs through strategic vendor negotiations and market analysis.
- Streamlined order and communication processes to improve turnaround time and service delivery.
- Process invoices using Stampli, enhancing workflow efficiency and reducing processing delays.
- Maintain accurate purchasing records and ensure compliance with billing protocols for all locations.
Customer Service Specialist
Kars4Kids
Lakewood, NJ
06.2013 - 07.2021
- Handled inbound sales calls from donors contributing vehicles for tax-deductible donations.
- Ensured proper processing of vehicle valuations and documentation in line with organizational standards.
- Delivered exceptional customer service through clear communication, empathy, and attention to detail.
- Maintained strict compliance with internal protocols and supported donors throughout the transaction process.
- Built strong relationships with team members, management, and donors, contributing to a collaborative work environment.
Education
Bnos Chaim Seminary
Lakewood, NJ01-2013
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Bnos Bais Yaakov
Lakewood, NJ01-2012
Skills
- Multitasking & Prioritization
- Customer Relationship Management
- Team Collaboration & Communication
- Invoice & Billing Systems (Stampli)
- Microsoft Office Suite
- Procurement Partners
- Effective communication
- Attention to detail
- Sales experience
Timeline
Collections Account Manager
Towne Home Care
11.2025 - 04.2026
Purchasing Coordinator
Complete Care Management
12.2021 - 03.2025
Customer Service Specialist
Kars4Kids
06.2013 - 07.2021
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Bnos Bais Yaakov
Bnos Chaim Seminary