Sarah Frieze
Santee,CA
Summary
To obtain a rewarding, challenging position with a progressive, stable company, where I can utilize my administrative, outgoing customer service, and project management skills.
Well-rounded individual with over 20 years of experience in customer service. Talent for quickly mastering new skills. Tactful in communicating with professionals and non-professionals. Accustomed to handling sensitive, confidential records. Flexible and versatile with the ability to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily acclimate to new situations. Ability to work independently. Excellent team- ding and communication skills. Excellent customer service and relationship building skills. Proven ability to multitask. Quick learner. Proficient with Microsoft Word, Excel, 10-key, cash handling and DMV Desk. Some DMS Knowledge (Dealertrack/Roadbuilders).
Overview
27
27
years of professional experience
Work History
Server
Claim Jumper
La Mesa, CA
08.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cash Handling
Seasonal Retail Cashier
Macy's
La Mesa, CA
09.2023 - 01.2024
- Customer Service, sales and cash handling.
Seasonal Retail Cashier
Kohl's
Santee, CA
09.2022 - 01.2023
- Customer Service, sales and cash handling
DMV Title Clerk
DealFi, LLC
South Jordan, UT
01.2018 - 01.2020
- Reviewed documents to ensure accuracy and completeness of information, such as vehicle titles and registration applications.
- Duplicate titles/Lien sales and current registrations processing.
- Answered incoming calls promptly and provided appropriate assistance.
Hostess
Willow Creek Country Club
South Jordan, UT
01.2018 - 01.2020
- Greeted club members and escorted them to their favorite tables
- Made sure guest experience and expectations were met or exceeded
- Assisted back-staff as necessary.
Administrative Asst
Midwest Excavating Inc
Salt Lake City, UT
01.2017 - 01.2018
- Invoicing/Billing
- Accounts payables/receivables
- Contacting contractors
- General office duties and errands.
Caretaker
In Home Caretaker
Chula Vista, CA
01.2015 - 01.2018
- Bathed, administered diet necessary food, monitored daily required medicine, transportation to doctors and personal assistance.
SSPC Coordinator
Abhe & Svoboda Inc
Alpine, CA
01.2016 - 01.2017
- Renewal and maintenance of company's specialty permits
- DOT (new & biennial updates)
- Vehicle and Equipment licensing and perfected title processing.
Server/Catering
Barona Casino and Resort
Lakeside, CA
01.2015 - 01.2017
- Special event catering and serving
- Help on the casino floor where needed.
Interstate Registration, Titles and Permitting
American Licensing Services
La Mesa, CA
01.1997 - 01.2015
- Transfers & Title-only processing
- Vehicle tags and licensing
- Lien Releases
- Processed interstate licensing and permits for big and small fleets driving long-haul
- Processed all necessary US state permits and licenses for local and long-haul transportation
- Maintained professional working relationships with clients and DMV representatives
- Worked closely with team members to accomplish large tasks
- Safety guidelines and regulations as well as resources to maintain these regulations
- Bonded DMV representative.
Beverage Server
Viejas Casino
Alpine, CA
01.2023
- Served beverages to casino patrons
- Customer Service to meet players' requests.
Hotel Guest Relations
Sycuan Casino
El Cajon, CA
01.2022
- Hotel Front Desk; greeting, checking in guests
- And meeting all expectations for their stay.
Hotel Guest Relations
Barona Casino
Lakeside, CA
01.2022
- Hotel Front Desk; greeting, checking in guests
- And meeting all expectations for their stay.
DMV Title Clerk
Mossy Ford
San Diego, CA
01.2021
- Processing of new and pre-owned auto sales titles and registration
- Obtaining duplicate titles and/or registration/docs from CA and out of state
- Vehicle pay-offs
- Wholesale vehicle registration/titles
- Accounts payables and receivables.
DMV Title Clerk
Ken Grody Ford
Carlsbad, CA
01.2020
- Processing of new and pre-owned auto sales titles and registration
- Obtaining duplicate titles and/or registration/docs from CA and out of state
- Vehicle pay-offs
- Wholesale vehicle registration/titles
- Accounts payables and receivables.
Education
High School Diploma - General Studies -
El Capitan High School
Skills
- Exceptional Customer Service
- Positive and professional
- Strong Work Ethic
- Strong Communication skills
- Team Building
- Cash Handling
- High-volume atmosphere
- Point of Sale (POS) system
- Microsoft/Excel/10 Key
References
- Paul David, Hayward Baker Inc., (619)599-5737
- Scott Schoen, HD Supply, (619)820-4117
- Jessica Study, Lakeside Union Schools, (619)508-5377
Timeline
Seasonal Retail Cashier
Macy's
09.2023 - 01.2024
Server
Claim Jumper
08.2023 - Current
Beverage Server
Viejas Casino
01.2023
Seasonal Retail Cashier
Kohl's
09.2022 - 01.2023
Hotel Guest Relations
Sycuan Casino
01.2022
Hotel Guest Relations
Barona Casino
01.2022
DMV Title Clerk
Mossy Ford
01.2021
DMV Title Clerk
Ken Grody Ford
01.2020
DMV Title Clerk
DealFi, LLC
01.2018 - 01.2020
Hostess
Willow Creek Country Club
01.2018 - 01.2020
Administrative Asst
Midwest Excavating Inc
01.2017 - 01.2018
SSPC Coordinator
Abhe & Svoboda Inc
01.2016 - 01.2017
Caretaker
In Home Caretaker
01.2015 - 01.2018
Server/Catering
Barona Casino and Resort
01.2015 - 01.2017
Interstate Registration, Titles and Permitting
American Licensing Services
01.1997 - 01.2015
High School Diploma - General Studies -
El Capitan High School
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