Sarah Gagnon
Swampscott,MA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
Work History
Bartender
Swampscott Yacht Club
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barista
Sweet Java Salem
05.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Accounting Assistant
Diane O'Brien EA
12.2021 - 06.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Education
Bachelor of Arts - Psychology
Loyola University, Maryland
Baltimore, MD05-2026
High School Diploma -
Swampscott High School
Swampscott, MA06-2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Organizational ability
- Payment Processing
- Handling Difficult Customers
Timeline
Bartender
Swampscott Yacht Club
06.2024 - Current
Accounting Assistant
Diane O'Brien EA
12.2021 - 06.2024
Barista
Sweet Java Salem
05.2021 - Current
Bachelor of Arts - Psychology
Loyola University, Maryland
High School Diploma -
Swampscott High School
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