Sarah Gaines
Fairmont,WV
Summary
Seasoned professional with a strong background in customer service, time management, and handling complaints, known for maintaining high quality standards in fast-paced environments. Proven ability to manage multiple tasks simultaneously while providing friendly and accurate service. Eager to bring dedication and expertise to your company and support the new team effectively.
Overview
7
7
years of professional experience
Work History
Bartender
Bennys on the Hill
04.2026 - Current
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Waitress
TGI Fridays
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Managed multiple tables while maintaining high accuracy in order taking.
- Trained new employees on restaurant protocols and customer engagement techniques.
WAITRESS
Mikey C's
06.2024 - 06.2025
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
WAITRESS/BARTENDER
Cardi's 8th Bar and Grill
02.2024 - 06.2024
- Maintained impeccably clean, attractive and well-stocked bar area.
- Monitored inventory levels, assisting in ordering supplies to minimize shortages or waste.
- Managed cash register operations, accurately processing payments and handling transactions.
WAITRESS TRAINER
Tygart Lake State Park Lodge
06.2019 - 03.2024
- Instructed new hires on proper use of POS systems used by restaurants in order to process orders quickly and accurately.
- Developed an ongoing assessment system for evaluating the competency level of each waiter and waitress.
- Advised restaurant management on how best to motivate employees through recognition programs.
- Monitored restaurant operations to ensure compliance with established policies and procedures related to food safety, sanitation.
- Mentored newly hired waiters and waitresses in the proper etiquette for interacting with customers during mealtime.
- Served as positive role model and mentor for restaurant waitstaff.
- Presented excellent customer service by accurately fulfilling orders and maintaining facility and equipment.
DAYCARE ASSISTANT
Cubby's
11.2023 - 02.2024
- Assisted in providing a safe and nurturing environment for children of varying ages.
- Maintained a secure environment for all children, following established safety standards.
- Supervised outdoor playtime to support child safety.
- Communicated with children's parents about daily activities and behaviors.
- Instructed children in age-appropriate games and activities.
- Demonstrated excellent communication skills with both parents and children.
OVERNIGHT STOCKER
Walmart
11.2021 - 01.2022
- Stocked and neatly arranged items on shelves.
- Lifted heavy boxes up to 50 lbs on a regular basis.
- Accurately and efficiently stocked shelves with merchandise, ensuring proper product placement and rotation.
Education
CERTIFICATION IN COSMETOLOGY BUSINESS - undefined
Clarksburg Beauty Academy
Clarksburg, WV02.2022
Skills
- Customer service
- Cash handling
- Attention to detail
- Cleanliness
- Payment processing
- Accurate money handling
- Order accuracy
- Time management
- Strong multitasking
- Active listening
- Greeting guests
- Memory retention
- Handling complaints
Timeline
Bartender
Bennys on the Hill
04.2026 - Current
Waitress
TGI Fridays
06.2025 - Current
WAITRESS
Mikey C's
06.2024 - 06.2025
WAITRESS/BARTENDER
Cardi's 8th Bar and Grill
02.2024 - 06.2024
DAYCARE ASSISTANT
Cubby's
11.2023 - 02.2024
OVERNIGHT STOCKER
Walmart
11.2021 - 01.2022
WAITRESS TRAINER
Tygart Lake State Park Lodge
06.2019 - 03.2024
CERTIFICATION IN COSMETOLOGY BUSINESS - undefined
Clarksburg Beauty Academy