Sarah Garcia
Atlanta,GA
Summary
An experienced professional with excellent customer service and interpersonal skills looking for a career I can work with people and use my acquired abilities in a progressive and challenging environment. I am committed to making every customer feel welcome and assisting with any need.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Internet Sales Director
Rick Hendrick Chevrolet Of Buford
Buford, GA
09.2019 - 03.2025
- Create meaningful relationships with customers while identifying their needs and wants, and providing assistance to make a purchasing decision.
- Demonstrate strong communication skills when interacting with customers, both in person and over the phone.
- Manage sales negotiations and financing options with honesty and integrity.
- Manage a team of sales professionals to ensure customer satisfaction and meet sales targets.
- Monitor sales floor environment throughout the day, checking on performance and ensuring customer experience.
- Ensure the quality of customer experience by resolving any issues that arose during the purchase process and professionally.
- Advised clients on the best types of insurance coverage for their specific needs.
Sales Associate
ABC Nissan
Phoenix, AZ
12.2014 - 08.2019
- Resolved customer complaints promptly and professionally.
- Assisted colleagues with difficult accounts or challenging transactions.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Secured long-term clients by delivering a caring and memorable experience.
- Demonstrated exceptional customer service standards and ensured that customers were comfortable during their purchase.
- Resolved complaints from customers in a timely manner while maintaining a professional attitude at all times.
Education
Red Mountain High School
Mesa, AZSkills
- Problem-solving skills
- Product Recommendations
- Exceptional Customer Service
- Listening Skills
- Time Management
- Verbal Communication
- Written Communication
- Multi-tasking strength
- Relationship Building
- Servant leadership
- Teamwork
- Microsoft Office (Word, Excel,Outlook)
Accomplishments
- Working up the ladder in my organizations from Sales to Sales Floor Manager to Finance and Insurance to Internet Director
Certification
- AFIP (The Association of Finance & Insurance) Certified
Timeline
Internet Sales Director
Rick Hendrick Chevrolet Of Buford
09.2019 - 03.2025
Sales Associate
ABC Nissan
12.2014 - 08.2019
Red Mountain High School
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