Sarah Gibson
Talent,OR
Summary
Dynamic professional with over a decade of mastery in the foodservice industry, complemented by 2 years of dedicated service as an educational aide for intellectually and physically disabled high school students. Renowned for delivering quality customer service across a spectrum of dining establishments, from casual to upscale dining venues. Exceptional aptitude in cultivating positive interactions within diverse teams, clientele, and management.
As a freelance professional, I've worked with website design, developed advertisements, and managed payment processes for small businesses. This experience further underscores my proficiency in multitasking, creative problem-solving, and attention to detail.
Overview
10
10
years of professional experience
Work History
Server Shift Leader
Willowbrook Golf Course & Restaurant
09 2023 - 06 2024
- Managing operations of restaurant and snack-bar
- Full dining service for dining area and patio
- Solo management of shift responsibilities
- Opening/closing duties and lockup
Server Manager/ Shift Lead
Perko's Cafe
12.2022 - 05.2023
- Oversight of daily operations and delegation of tasks to servers, hosts, and kitchen staff
- Kept register accurate through payment processing and cash management practices
- Counting out of cash drawers and balanced totals
- Complete store opening and closing procedures
Server
Rockin Baja Lobster Cantina
12.2021 - 08.2022
- Gained extensive knowledge on Latin seafood specials such as crab and lobster buckets and other Baja-inspired cuisine to describe each menu item to meet guest expectations
- Coordinated with team to handle large flows of customers while remaining highly attentive to individual dietary needs and limitations
- Learned strategic means of navigating and resolving complex issues that resulted from post-Covid staffing inadequacies
Server
Habana
08.2021 - 11.2021
- Attendance to multiple fine-dining service and Rum expertise classes
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Server
Cha Cha's Latin Kitchen
04.2019 - 01.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Mastered knowledge of tequila in order to describe styles to guests
- Learned functions of high-end latin dining, including tasks such as refilling of chips and salsa, providing attentive margarita service, and recommending dishes to satisfy palette of all types of guests
Server
Oakside Restaurant and Bar
05.2018 - 10.2018
- Mastery of handheld food runner notification system
- Extensive wine knowledge - 5 wine class attendances
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens
- Developed mastery of high-end dining service
Server
JT Schmid's Restaurant & Brewery
03.2017 - 05.2018
- Mastery of management and service of busy banquets and events consisting of over 50 individuals at a time
- Cultivated relationships with returning regulars
- Applied comprehensive knowledge of beer to increase daily beverage sales
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
Hostess/Server
Ruby's Diner
05.2013 - 01.2017
- Friendly greeting and seating of customers
- Processing, packing, and delivering to-go orders to customers
- Training hostesses and servers
- Responsibility of operating milkshake machine for orders, delivering all food and drinks to section of tables individually
- Supported servers, food runners and bussers with keeping dining area ready for every guest
Education
Associate of Arts - Communications
Miracosta College
Oceanside, CA2019
Northwood High School
Irvine, CA05.2014
Skills
- Hostess/Server training and development
- Team Leadership
- Computer software proficiency
- Communication
- High-volume hospitality expertise
- Multi-tasking
- Problem-solving
Accomplishments
Close affiliation with Northwood High School disability programs. Volunteer experience aiding students to complete academic and artistic assignments during school days. Providing excellent and professional guidance according to specific disability; overseen and trained by certified staff.
Lasting participation in program events and fundraisers.
Timeline
Server Manager/ Shift Lead
Perko's Cafe
12.2022 - 05.2023
Server
Rockin Baja Lobster Cantina
12.2021 - 08.2022
Server
Habana
08.2021 - 11.2021
Server
Cha Cha's Latin Kitchen
04.2019 - 01.2020
Server
Oakside Restaurant and Bar
05.2018 - 10.2018
Server
JT Schmid's Restaurant & Brewery
03.2017 - 05.2018
Hostess/Server
Ruby's Diner
05.2013 - 01.2017
Server Shift Leader
Willowbrook Golf Course & Restaurant
09 2023 - 06 2024
Associate of Arts - Communications
Miracosta College
Northwood High School
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