SARAH GITAU
Ziwa Bush Lodge
NAIROBI,KENYA
2
years of professional experience
Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.
Work History
Food and Beverage Supervisor
2 Years 3 Months- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Consistently met or exceeded sales targets through effective team leadership and motivation tactics.
Pastry Chef
1 Year 10 Months- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Collaborated with the culinary team to create unique dessert offerings that complemented main dishes.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
Education
Associate of Applied Science - Food And Beverage
Skills
Sanitation Standards
Scheduling Staff
Fine-dining expertise
Waste Reduction
Wine pairing
Food presentation
Travelling
I love travelling new places where I get new experiences, culture and food.
Languages
Swahili
Native or Bilingual
Timeline
Pastry Chef
Ziwa Bush Lodge
04.2022 - 02.2024Read More
Food and Beverage Supervisor
Ziwa Bush Lodge
01.2022 - 04.2024Read More
Rift Valley Institute of Science And Technology
Associate of Applied Science from Food And Beverage
Read More