Sarah Goemaere
Clinton Township,AL
Summary
Organized and efficient front desk receptionist with a solid background in managing patient inquiries and administrative tasks. Recognized for enhancing team collaboration and ensuring seamless operations within fast-paced healthcare environments.
Overview
22
22
years of professional experience
Work History
Front Desk Receptionist
Michigan Foot & Ankle Institute
Clinton Township, Michigan
02.2023 - 08.2026
- Greeted patients warmly and managed front desk inquiries.
- Scheduled appointments and coordinated patient flow effectively.
- Answered phone calls and assisted with general inquiries to enhance patient experience.
- Processed patient payments and verified insurance information efficiently.
- Maintained accurate patient records in electronic health systems.
- Communicated clearly with medical staff and ensured smooth operations.
- Managed incoming calls, directing them to appropriate personnel and ensuring timely message delivery.
- Provided administrative support by filing documents, photocopying, and scanning materials to maintain organized office operations.
Medical Assistant
Michigan Foot & Ankle Institute
Clinton Township, Michigan
02.2005 - 02.2023
- Assisted physicians with patient examinations and procedures.
- Educated patients on treatment plans and post-procedure care.
- Organized treatment areas and equipment to promote a safe and efficient workspace.
- Maintained clean, well-stocked examination rooms, ensuring readiness for incoming patients.
- Supported physicians in patient care by taking vital signs and histories, and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
High School Diploma -
Anchor Bay
New Baltimore, MI06-1988
Skills
- front desk operations
- patient scheduling
- insurance verification
- billing processes
- electronic health records
- healthcare compliance
- patient engagement
- Clerical support
- Multitasking and organization
- Telephone etiquette
- team collaboration
- Patient intake procedures
Timeline
Front Desk Receptionist
Michigan Foot & Ankle Institute
02.2023 - 08.2026
Medical Assistant
Michigan Foot & Ankle Institute
02.2005 - 02.2023
High School Diploma -
Anchor Bay