Sarah Goldsmith
MA
Summary
Experienced software implementation specialist and project manager, mindful in business and customer relations, seeking remote opportunities.
Overview
20
20
years of professional experience
Work History
Implementation Project Specialist
Oracle
04.2021 - Current
- Conducted weekly meetings with customers, detailing all key activities and outlining project progress for stakeholders.
- Handled scheduling of employees and contractors to complete projects within required timeframes.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on forecast and revenue goals.
Project Manager
Private Family
Great Falls, MT
03.2015 - Current
- Professional career break to successfully manage the risk portfolio, medical needs, and daily operations of my family.
Implementation Manager
Oracle
Columbia, MD
01.2015 - 03.2015
- Of the Remote Implementation Services team and eLearning team
- Project management of Opera Property Management System installations
- (Remote position/telecommuted.)
- Oracle
Senior Project Specialist
MICROS Systems
Columbia, MD
10.2014 - 01.2015
- And my position transferred laterally
- Project management of Opera Property Management System installations including the planning, scheduling, execution, billing and post installation follow up phases of the project’s life cycle
- (Remote position/telecommuted.)
Senior Project Specialist
MICROS Systems, Inc
Columbia, MD
08.2013 - 10.2014
- Management of Opera Property Management System including the planning, scheduling, execution, billing and post installation follow up phases of the project’s life cycle
- (Remote position/telecommuted.)
SkyTouch Technology
Scottsdale, AZ
04.2013 - 08.2013
- Remote installations of the SkyTouch property management system including planning, interfaces, billing, owner relations and post installation.
Implementations Specialist
MICROS Systems, Inc
Columbia, Las Vegas, MD, NV
06.2007 - 04.2013
- On-site and remote installations of Opera Property Management System including the planning, full staff training, execution, and post installation
- Perform remote system upgrades beginning with the preparation phase to verify server setup meets requirements, administering the upgrade, troubleshooting, problem solving and escalating issues through the proper channels.
Guest Relations Assistant
Bellagio Resort
Las Vegas, NV
04.2006 - 06.2007
- Service recovery & resolution, administrative tasks for VP of Hotel Operations.
Education
Bachelor of Science - Hospitality & Business Management
Northern Arizona University
Flagstaff, AZ2005
Study Abroad
Breda University of Professional Education
Breda, The Netherlands2004
Skills
- Communication
- Problem Solving
- Time Management
- Able to Multi-task
- Project Forecasting
- On-Time Project Delivery
Timeline
Implementation Project Specialist
Oracle
04.2021 - Current
Project Manager
Private Family
03.2015 - Current
Implementation Manager
Oracle
01.2015 - 03.2015
Senior Project Specialist
MICROS Systems
10.2014 - 01.2015
Senior Project Specialist
MICROS Systems, Inc
08.2013 - 10.2014
SkyTouch Technology
04.2013 - 08.2013
Implementations Specialist
MICROS Systems, Inc
06.2007 - 04.2013
Guest Relations Assistant
Bellagio Resort
04.2006 - 06.2007
Study Abroad
Breda University of Professional Education
Bachelor of Science - Hospitality & Business Management
Northern Arizona University