Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Gore, CPhT-ADV

Savannah,TN

Summary

  • In my 14-year journey as a pharmacy technician, I've dedicated myself to the dynamic and rewarding field of pharmacy. My journey began with a deep-seated passion for healthcare and a desire to contribute to the well-being of others. I embarked on my career as a pharmacy technician, eager to learn and grow within this vital role. Throughout my career, I've honed diverse skills that are essential for success in a fast-paced pharmacy environment. I am proficient in:
  • Accurate and efficient medication preparation and dispensing: This includes aseptic technique, compounding medications, and ensuring the accuracy of prescriptions.
  • Inventory management: I am adept at maintaining accurate medication stock levels, ordering supplies, and managing drug recalls.
  • Patient counseling and education: I provide clear and concise medication instructions to patients, addressing their concerns, and ensuring their understanding of their treatment plans.
  • Prioritizing patient safety: Meticulously review prescriptions, identify potential drug interactions, and ensure the safe and effective administration of medications.
  • Utilizing pharmacy software and technology: I am proficient in using pharmacy management systems (i.e., PioneerRx), electronic health records (EHRs), and other relevant software to streamline workflows and improve efficiency. My previous experiences have provided me with valuable insights, and a strong foundation in pharmacy practice. In my role as an Advanced Pharmacy Technician at Carroll Pharmacy, I gained invaluable experience in a high-volume community pharmacy setting. I successfully filled and compounded a high volume of prescriptions, maintained excellent customer service, and collaborated effectively with pharmacists to ensure patient care. I am a highly motivated, results-oriented individual with a strong work ethic. I am a team player with excellent communication and interpersonal skills. I am eager to apply my skills and experience to a more challenging, rewarding position remotely as an Advanced Certified Pharmacy Technician.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Software Support I- Account Manager in Training

Redsail Technologies/PioneerRx
Spartanburg, SC
03.2025 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Advanced Certified Pharmacy Technician-Compounding

Carroll Pharmacy
Savannah, TN
08.2019 - Current
  • Provided comprehensive patient education on medication regimens, ensuring clarity and adherence, which contributed to improved health outcomes over a 6-month period.
  • Enhanced patient safety by meticulously reviewing prescriptions and identifying potential drug interactions, ensuring optimal medication management.
  • Compounded over 1,000 prescriptions within a 6-month period, ensuring accuracy and compliance with safety standards, which enhanced patient satisfaction.
  • Streamlined compounding procedures, resulting in a reduction in errors and improved patient safety, while training new staff on best practices.

Advanced Certified Pharmacy Technician-Prior Authorization Lead (Remote)

The Palms Pharmacy
Tampa, FL
01.2024 - 05.2025
  • Proficient in utilizing electronic prior authorization (ePA) platforms, including CloudTop and CoverMyMeds, to streamline the submission and tracking of prior authorization requests.
  • Efficiently gathered and organized all necessary information for prior authorization requests, ensuring timely submission and processing.
  • Proactively communicated prior authorization status updates to patients, ensuring transparency and minimizing anxiety about medication access.
  • Proactively identified and resolved PA roadblocks, including denials due to incorrect coding, missing information, or formulary restrictions.

Certified Pharmacy Technician

Walmart
Savannah, TN
01.2011 - 08.2019
  • Assisted pharmacists in dispensing medications accurately and efficiently to customers.
  • Managed inventory and ensured timely restocking of medications.
  • Provided excellent customer service and addressed any medication-related queries.

Education

High School Honors Diploma - undefined

Hardin County High School
Savannah, Tennessee
05.2000

Skills

  • PioneerRx pharmacy operating system
  • CoverMyMeds
  • CloudTop
  • Technical proficiency
  • Oral communication
  • Written communication
  • Interpersonal skills
  • Attention to detail
  • Commitment to patient safety and accuracy
  • Medication knowledge
  • Pharmaceutical calculations
  • Technology proficiency
  • Organization
  • Time management
  • Problem solving
  • Billing and reimbursement
  • Claims
  • Insurance
  • Retail pharmacy
  • Telephone support
  • Faxing
  • Prescriptions
  • Microsoft Office
  • Data entry
  • Medical records
  • Prescription drugs
  • Patient assistance
  • Patient care
  • Prior authorization
  • Pharmacy calculations
  • Medication safety
  • Product verification
  • Community pharmacy
  • Controlled substances
  • DEA requirements
  • HIPAA
  • Dosage calculations
  • Medication preparation
  • Non-sterile compounding
  • Compound documentation
  • Answering customer questions

Certification

  • State of TN License Pharmacy Technician TN Board of Pharmacy Credential ID 41045 Issued Feb 2011
  • Expires Feb 2027
  • Advanced Certified Pharmacy Technician (CPhT, Adv) Pharmacy Technician Certification Board (PTCB) Credential ID 5601070102212446 Issued June 2011
  • Expires Sept 2025
  • PTCB Controlled Substances Diversion Prevention Certificate Pharmacy Technician Certification Board (PTCB) Issued 07/2021
  • PTCB Technician Product Verification Certificate Pharmacy Technician Certification Board (PTCB) Issued 06/2021
  • PTCB Billing and Reimbursement Certificate Pharmacy Technician Certification Board (PTCB) Issued 04/2021
  • PTCB Immunization Administration Certificate Pharmacy Technician Certification Board (PTCB) Issued 04/2021

Timeline

Software Support I- Account Manager in Training

Redsail Technologies/PioneerRx
03.2025 - Current

Advanced Certified Pharmacy Technician-Prior Authorization Lead (Remote)

The Palms Pharmacy
01.2024 - 05.2025

Advanced Certified Pharmacy Technician-Compounding

Carroll Pharmacy
08.2019 - Current

Certified Pharmacy Technician

Walmart
01.2011 - 08.2019

High School Honors Diploma - undefined

Hardin County High School
Sarah Gore, CPhT-ADV