Sarah Gorton
Seattle,WA
Summary
Accomplished Flight Attendant looking to move into an Executive Assistant position where I can support a team using my excellent communication, problem solving and organizational skills.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Skywest / Southwest / Alaska Airlines
03.2018 - Current
- Resolved high pressure situations, including passenger conflict and medical emergencies with a professional yet compassionate attitude.
- Secured aircraft and managed boarding to drive on-time, FAA compliant departures.
- Communicated between flight deck and cabin crew prior to and during flights to ensure efficient operations on the ground and in the air.
- Managed schedule while adhering to numerous company and FAA policies.
- Ensured safety, security and comfort of passengers and crew onboard aircraft.
Server/Bartender Shift Manager
Tetherow Golf Club
02.2015 - 02.2018
- Created a first-class dining experience by providing quality service and detailed attention to guests' needs.
- Transitioned seamlessly between multiple roles, including bartender, server, busser, and hostess in a fast-paced, dynamic environment.
- Learned the names and preferences of over 150 members and their families.
- Managed opening and closing duties, as well as providing support to other departments as needed.
Sales Representative
Bend Radio Group
12.2014 - 06.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Contacted potential clients, assessed their marketing needs, and created advertising packages that met those needs.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
Assistant Manager
Powder House Ski And Patio
09.2012 - 12.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped train new employees and managed daily operations.
- Completed regular inventory counts to verify stock levels, forecast future needs and place product orders.
- Provided outstanding customer service to ski and patio customers using my knowledge and passion for the products and services sold.
Education
Bachelor of Arts - Marketing
Oregon State University
Corvallis, OR03.2011
Skills
- Verbal and Written Communication
- Client Account Management
- Travel Coordination
- Schedule Management and Optimization
- Adaptive Problem Solving
- Administrative Tasks
- Adobe Creative Suite
- Microsoft Office Expertise
Timeline
Flight Attendant
Skywest / Southwest / Alaska Airlines
03.2018 - Current
Server/Bartender Shift Manager
Tetherow Golf Club
02.2015 - 02.2018
Sales Representative
Bend Radio Group
12.2014 - 06.2015
Assistant Manager
Powder House Ski And Patio
09.2012 - 12.2014
Bachelor of Arts - Marketing
Oregon State University
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