Motivated and personable college graduate with hands-on experience in healthcare, customer service, and youth education, including shadowing a pain management physician and managing front desk operations. Proven ability to communicate effectively, resolve issues, and create positive experiences for patients, clients, and children in dynamic, fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hudson Dermatology
Poughkeepsie, New York
09.2025 - Current
Accompanied physicians during patient visits, transcribing dictations of medical histories and examination findings.
Assisted in medical procedures, including Mohs surgery and biopsies, enhancing efficiency and patient care quality.
Educated patients on preoperative and postoperative care for dermatologic procedures.
Pain Management Medical Intern
Elvis W. Rema, MD
Kingston, NY
05.2024 - 08.2024
I shadowed a pain management specialist during patient examinations, check-ups, and procedures.
Discussed histories, current symptoms, and complaints with patients.
Educated on the various conditions associated with chronic pain, as well as the symptoms and treatments.
Front Desk Receptionist
Taconic Sport and Racquet
Hopewell Junction, NY
06.2022 - 08.2024
Answered incoming calls, directed them to appropriate personnel and took messages.
Verified identity documents for new customers before opening memberships, in accordance with company policies.
Assisted with scheduling court times and private lessons for clients and visitors.
Updated customer information in databases regularly to ensure accuracy of records.
Provided customer service by responding quickly to inquiries via phone or email, in a professional manner.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Coordinated maintenance requests for facilities.
Greeted customers, answered general questions and directed to appropriate locations.
I took payment for all classes or private lessons that occurred at the club.
Summer Camp Counselor
Taconic Sport and Racquet
Hopewell Junction, NY
07.2018 - 08.2021
Organized and facilitated recreational activities for children of various ages.
Facilitated team-building exercises among different age groups of campers.
Maintained accurate records of attendance, behavior, and medical information for each camper.
Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
Engaged children in arts and crafts, singing, sports activities, and games while maintaining a safe environment.
Managed check-in and check-out processes, ensuring a smooth transition for campers and parents.
Informed parents about campers' behavior, athletic achievements and other important information.
I taught children how to play tennis, acting as a coach for them.
Education
Bachelor of Science - Human Biology
SUNY At Albany
Albany, NY
05-2025
Skills
Patient education
Clinical documentation
Medical terminology
Customer service
Data entry
Team collaboration
Vital signs monitoring
First aid certification
Basic life support
Languages
Polish
Limited
Certification
EMT Certification
First Aid Certification
CPR Certification
Affiliations
Member of USTA Women's 18+ Tennis Team
Recreational tennis player with coaching experience
Avid runner; completed a half-marathon
Enthusiastic reader
Member of college club tennis team; played competitively in USTA tournaments