Summary
Overview
Work History
Education
Skills
Timeline
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Sarah-Grace Nouyiho

Minneapolis,MN

Summary

Dedicated healthcare professional with 4 years of experience in providing patient care, administrative support, and customer service. Skilled in managing patient records, scheduling appointments, and handling sensitive information with confidentiality and accuracy. Now seeking to leverage strong organizational and communication skills in a clerical role to support office operations and ensure smooth administrative processes. Adaptable, detail-oriented, and eager to contribute to a new team in an administrative capacity.

Overview

4
4
years of professional experience

Work History

Direct Support Professional

Empowerment Healthcare
Brooklyn Park, MN
01.2023 - Current
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Demonstrate adept conflict resolution skills in managing diverse client needs.
  • Assisted with planning and coordination of activities and outings based on individual needs.

Personal Care Assistant

Orion ISO
Golden Valley, MN
04.2020 - Current
  • Assist clients in daily activities, including dressing, bathing, and meal preparation.
  • Provide emotional support and handle emergency situations responsibly.

Therapeutic Recreation Therapist

Sholom Home West
St Louis Park, MN
08.2022 - 01.2023
  • Assessed client skills and interests through comprehensive evaluations.
  • Collaborated with the treatment team to optimize effectiveness of therapeutic programs
  • Updated and maintained patients Electronic Health Records (EHR) with accuracy and attention to detail.
  • Utilized emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches.

Mental Health Advocate

Supportive Living Solutions
Minneapolis, MN
03.2021 - 09.2021
  • Perform initial patient evaluations, and prioritize treatment goals.
  • Provide medication administration
  • Ensure confidentiality of patient records in compliance with HIPAA requirements.
  • Offer problem-solving support, assist with scheduling, and transportation.
  • Documented observations, interventions, and concerns in patient charts and electronic systems.

Education

Coursework towards an Associates Degree in Psychology -

Minneapolis Technical & Community College
Minneapolis, MN
08.2024

Diploma -

Roosevelt High School
Minneapolis, MN
06.2019

Skills

  • Customer Service
  • Time Management
  • Communication
  • Conflict Resolution
  • Computer Skills
  • Interpersonal Skills
  • Adaptability
  • Compassion
  • Teamwork
  • Resourceful
  • Client documentation
  • Behavioral Management
  • Medication Administration

Timeline

Direct Support Professional

Empowerment Healthcare
01.2023 - Current

Therapeutic Recreation Therapist

Sholom Home West
08.2022 - 01.2023

Mental Health Advocate

Supportive Living Solutions
03.2021 - 09.2021

Personal Care Assistant

Orion ISO
04.2020 - Current

Coursework towards an Associates Degree in Psychology -

Minneapolis Technical & Community College

Diploma -

Roosevelt High School

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Sarah-Grace Nouyiho