Sarah Greff
Chagrin Falls
Summary
Proactive and goal-oriented professional with experience in real estate, recruiting and customer relations. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Real Estate Agent / Recruiter
HomeSmart Real Estate Momentum, LLC
04.2022 - Current
- Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customers expectations.
- Communicate with clients to understand their property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Implemented innovative marketing strategies through utilizing social media platforms, the MLS and different CRM platforms which has increased property sales.
- Worked closely with team leaders in recruiting new agents to join our real estate team under the HomeSmart brokerage.
- Involved in planning events hosted by our brokerage such as: Staging open houses, business planning events, motivational speakers, quarter launches and annual events held by our brokerage.
Onboarding Assistant
GSE Express, LLC
02.2021 - 01.2022
- Assisted in Planning and coordinating the logistics of new employee onboarding, including scheduling and preparing materials.
- Conducted orientation sessions to introduce new hires to the company’s culture, values, policies and procedures.
- Ensured completion of paperwork which included employee forms and payroll set up.
- Assured all legal and administrative compliances were being met when onboarding candidates.
Customer Service Representative
GSE Express, LLC
05.2020 - 02.2021
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Maintained a thorough knowledge of company service to provide accurate information to customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to positive feedback from clients.
Education
Bachelor of Arts - Criminal Justice
Kent State University
Kent, OH12-2020
Skills
- Excellent teamwork
- Strong organizational skills
- Negotiation
- Communication
- Candidate and client relations
- Social media recruiting
- Time Management
- Problem-solving and Critical-thinking Skills
- Presentation Skills
- Business growth and retention
- Leads Prospecting and Generating
- Microsoft Office (Proficient): Word, Excel, Powerpoint
- Software (Proficient): Eventbrite, Brivity, Multiple Listing Service (MLS)
Certification
- Certified Inbound and Outbound Sales Representative
- Marketing and Sales Certificate
Timeline
Real Estate Agent / Recruiter
HomeSmart Real Estate Momentum, LLC
04.2022 - Current
Onboarding Assistant
GSE Express, LLC
02.2021 - 01.2022
Customer Service Representative
GSE Express, LLC
05.2020 - 02.2021
- Certified Inbound and Outbound Sales Representative
- Marketing and Sales Certificate
Bachelor of Arts - Criminal Justice
Kent State University
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