Sarah Grem
Shrewsbury,PA
Summary
Dynamic individual with hands-on experience in working with children and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
31
31
years of professional experience
Work History
Graphic Designer
Britestar Business Solutions
02.2012 - Current
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Conceptualized creative designs for print materials, brochures, banners, promotional materials and signs.
- Created digital image files for use in digital and traditional printing methods.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Utilized Adobe Creative Suite to develop designs, edit and enhance existing artwork and graphics.
- Coordinated and met with customers to present mockups and collect information for adjustments.
- Implemented feedback and suggestions from clients to improve designs.
- Added final touches for projects such as images sizes and font selection and prepare for press.
Toy Department Manager
Walmart
02.2009 - 02.2012
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, staying up to date with "Rollback" pricing and arranging according to required layout.
- Interviewed and hired employees and evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Customer Service Representative
Printing Corporation of America
05.2000 - 02.2007
- Responded to customer requests for products, services, and company information.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Created detailed timelines and budgets for events to meet all deadlines.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Print Production Graphic Designer
Pleasantville Press
03.1994 - 05.2000
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Utilized typography techniques to create compelling designs.
- Edited and enhanced existing artwork and graphics.
- Created logos, illustrations and typography for various organizations.
- Created digital image files for use in digital and traditional printing methods.
Education
Associate of Arts - Commercial Art
Harford Community College
Bel Air, MD05.
Bachelor of Arts - Visual Arts / Graphic Design
University of Maryland - Baltimore County
Baltimore, MD05.2010
Skills
- Complex Problem-Solving
- Visual Communication
- Sales expertise
Timeline
Graphic Designer
Britestar Business Solutions
02.2012 - Current
Toy Department Manager
Walmart
02.2009 - 02.2012
Customer Service Representative
Printing Corporation of America
05.2000 - 02.2007
Print Production Graphic Designer
Pleasantville Press
03.1994 - 05.2000
Associate of Arts - Commercial Art
Harford Community College
Bachelor of Arts - Visual Arts / Graphic Design
University of Maryland - Baltimore County
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