Sarah Haase
Billing Specialist
Kannapolis,NC
Summary
Detail-oriented medical billing professional with a proven track record in customer service, skilled in managing billing operations and ensuring compliance with healthcare regulations. Expertise in empathetic client relations, claims processing, and upholding patient confidentiality while handling sensitive information with precision. Committed to delivering reliable and efficient service, contributing to a positive healthcare experience for patients and providers.
Overview
7
7
years of professional experience
Work History
Medical Billing Coordinator
Center For Emotional Health
Concord, NC
07.2023 - 07.2025
- Enhanced patient satisfaction with clear communication of payment expectations, resolving concerns, and providing flexible payment options.
- Posted payments, collections, and manual adjustments on a regular basis.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Issued balances, refunds, and credits, with a focus on accuracy and efficiency.
Kennel Technician/Receptionist
Petsuites Inc.
Concord, NC
01.2023 - 06.2023
- Contributed to client retention by consistently providing efficient and empathetic customer service.
- Monitored animal behavior and completed assessments to identify potential behavioral problems and encourage positive socialization.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Assistant Manager
Shoe Dept. Encore
Concord, NC
02.2018 - 07.2019
- Maintained smooth business operations by training and coordinating staff members, engaging customers, and managing opening and closing procedures.
- Oversaw store operations, including counting cash drawers, processing product transfers, managing inventory replenishment, and supervising staff.
- Supervised day-to-day operations to meet performance, quality,service and growth goals.
Education
Associate of Science - Psychology
Rowan-Cabarrus Community College
Kannapolis05.2022
Skills
Customer Service
Microsoft Office
Organization and Time Management
Flexible and Adaptable
HIPAA compliance
Insurance claims
Billing and collection
Kareo/Tebra
Timeline
Medical Billing Coordinator
Center For Emotional Health
07.2023 - 07.2025
Kennel Technician/Receptionist
Petsuites Inc.
01.2023 - 06.2023
Assistant Manager
Shoe Dept. Encore
02.2018 - 07.2019
Associate of Science - Psychology
Rowan-Cabarrus Community College
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