Sarah Hall
Clinic Operations Manager
Lake Stevens,WA
Summary
Clinic Manager with high level of professionalism, motivation and commitment to patient and employer satisfaction. Over 13 years of experience facilitating staff teams and working alongside medical personnel.
Overview
13
13
years of professional experience
Work History
Clinic Operations Manager
Seattle Hand Surgery Group
02.2011 - Current
- Recruit, train, and supervise clinic staff.
- Provide constructive feedback and support employees in their professional growth.
- Oversee the maintenance of the clinic facility and equipment.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Monitor patient flow to ensure efficient use of resources.
- Address patient concerns and complaints in a timely and effective manner.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Collaborate with other healthcare facilities to enhance patient care.
- Worked with billing teams to address billing and insurance-related matters.
- Liaison between hospital, healthcare clinics, equipment and product representatives.
- Superuser for Electronic Medical Records system.
- Responsible for Credentialing all providers with insurance companies.
- Maintained the on-call schedule for providers.
- Provided employer 100% effort and demonstrated genuine care for the well-being of the clinic.
Education
Certified Medical Administrative Assistant
Pima Medical Institute
Renton, WA07.2009
High School Diploma -
Ingraham High School
Seattle,WA 05.2001 -
Skills
Operations Management
Timeline
Clinic Operations Manager
Seattle Hand Surgery Group
02.2011 - Current
High School Diploma -
Ingraham High School
05.2001 -
Certified Medical Administrative Assistant
Pima Medical Institute
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