ADILENE MILLS
Rocky Mount,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, bilingual, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
UHC Nash
Rocky Mount, NC
10.2022 - Current
Data entry
Scanned documents into electronic medical records system.
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Managing communication between patients, family members, and the medical team
Handling patient issues, concerns, and complaints
Verified insurance coverage for services provided by the facility.
Production Associate
Cummins RMEP
Whitakers, NC
12.2020 - 10.2022
Ensured compliance with company policies and governmental regulations at all times
Operated automated machines used in the assembly line according to established procedures.
Managed multiple tasks simultaneously while meeting tight deadlines.
Education
GED -
Nash Central High School
Rocky Mount, NC05-2019
Skills
- Bilingual
- Conflict Resolution
- Insurance Verification
- 14 years of Customer Service
- Strong empathy
- Team Leadership
- Information Collection
- Registration management
- HIPAA Compliance
- Patient Education
Timeline
Patient Access Representative
UHC Nash
10.2022 - Current
Production Associate
Cummins RMEP
12.2020 - 10.2022
GED -
Nash Central High School