Sarah Hartley
Sandy,UT
Summary
Dynamic professional with a proven track record at ApplicantPro/iSolved, excelling in cross-functional communication and issue resolution. Leveraging strong mediation skills, I enhanced operational efficiency and client onboarding processes, while developing user guides that improved user experience. Adept at multitasking and fostering relationships, I consistently deliver tailored solutions to meet client needs.
Overview
12
12
years of professional experience
Work History
Product Liasion
ApplicantPro/iSolved
Sandy, UT
02.2018 - 03.2026
- Facilitated communication between departments to enhance service delivery and operational efficiency.
- Supported client onboarding processes, ensuring seamless integration with ApplicantPro systems.
- Managed documentation and data entry for accurate record-keeping and compliance adherence.
- Coordinated training sessions for staff on new software features and updates.
- Developed user guides and support materials to improve client experience with iSolved tools.
- Assessed client needs to provide tailored solutions within the hiring platform.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Streamlined feedback collection processes to enhance product development initiatives.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
Recruiting Assistant
GCI - Global Contract International
Salt Lake City, UT
03.2014 - 10.2017
- Streamlined candidate screening process to enhance recruitment efficiency.
- Coordinated interview schedules between candidates and hiring managers, ensuring timely communication.
- Managed applicant tracking system to maintain accurate candidate records and status updates.
- Assisted in developing job descriptions aligned with organizational needs and industry standards.
- Updated candidate profiles using Software.
- Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
- Created and wrote job postings for vacant positions on websites.
- Reviewed applications for experience and fit with posted positions.
- Managed applicant tracking system, ensuring accurate data entry and timely updates in the recruitment pipeline.
Education
GED -
Benjamin Franklin Academy
Salt Lake City UtahSkills
- Assertiveness
- Mediation skills
- Influencing skills
- Representative experience
- Critical evaluation capacity
- Verbal and written communication
- Team collaboration
- Goal setting
- Issue resolution
- Cross-functional communications
- Reporting
- Multitasking Abilities
- Time management
Timeline
Product Liasion
ApplicantPro/iSolved
02.2018 - 03.2026
Recruiting Assistant
GCI - Global Contract International
03.2014 - 10.2017
GED -
Benjamin Franklin Academy