Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
10
10
years of professional experience
Work History
Associate
Walmart
02.2023 - Current
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Provided product price information to customers.
Amazon Delivery Driver
Leading Logistics LLC
10.2022 - 12.2022
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Associate
Shop 'n Save
05.2022 - 08.2022
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Provided product price information to customers.
Associate
Walmart
10.2021 - 05.2022
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Provided product price information to customers.
Therapeutic Support Staff
Pathway’s (Children’s Behavioral Health)
01.2018 - 12.2020
Supported individuals one-on-one in line with treatment plan and individual emotional needs
Documented client behaviors and functional levels for treatment team members
Assisted with identifying behavioral goals and implementing interventions
Encouraged participation in social integration activities and group-based events
Evaluated progress against goals for all patients.
Internet Sales Consultant
C. Harper Auto Group
03.2016 - 12.2017
Customer service handled inbound customer requests on various vehicles at the dealership, this included but was not limited to calling them back and following up via email
Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally
Built strong rapport with customers and maintained meaningful contact after sale to encourage future business
Exercised proper qualification skills to convert leads into genuine sales opportunities
Prospected and developed existing leads through telephone, e-mail to generate new customer opportunities.
Associate
Walmart
09.2013 - 07.2016
Responsibilities Prepare hot food
Slice meat and cheese
Customer service
Clean and sanitize deli area
Built and maintained relationships with peers and upper management to drive team success
Answered incoming telephone calls to provide store, products and services information
Assisted teammates with sales-processing tasks to meet daily sales goals
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
Identified needs of customers promptly and efficiently
Enforced company policies, answered coworkers' questions and trained new personnel
Identified operational and performance issues and worked with managers to resolve concerns
Zoned merchandise
Education
Bachelor of Science - Criminal Justice and Human Services
Montana State University-Billings
Billings, Montana
04.2011
Bachelor of Arts - Psychology
University of Montana
Missoula, Montana
04.2004
Skills
Time management
Treatment planning
Organization
Reliable and trustworthy
Progress evaluations
One-on-one support
Cash Handling
Timeline
Associate
Walmart
02.2023 - Current
Amazon Delivery Driver
Leading Logistics LLC
10.2022 - 12.2022
Associate
Shop 'n Save
05.2022 - 08.2022
Associate
Walmart
10.2021 - 05.2022
Therapeutic Support Staff
Pathway’s (Children’s Behavioral Health)
01.2018 - 12.2020
Internet Sales Consultant
C. Harper Auto Group
03.2016 - 12.2017
Associate
Walmart
09.2013 - 07.2016
Bachelor of Science - Criminal Justice and Human Services