Sarah Haynes
Vilonia,AR
Summary
Hard worker with extensive experience, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Server
Overtime Lounge
09.2021 - Current
- Ensured adherence to ABC standards in beverage production.
- Delivered excellent customer service, improving overall client satisfaction.
- Managed food orders effectively, ensuring timely delivery.
- Conducted nightly inventory assessments.
- Produced daily sales summaries to support financial clarity.
Bartender
Ton's Place
04.2023 - 04.2024
- Verified customer IDs according to legal guidelines.
- Crafted beverages adhering to company policies and regulations.
- Trained new staff on optimal service practices to enhance teamwork.
- Resolved service-related issues promptly to enhance customer satisfaction.
Bartender
Lucky's Sports Bar & Grill
07.2021 - 02.2022
- Enhanced service procedures at Lucky's Sports Bar & Grill.
- Elevated customer satisfaction levels.
- Handled customer requests with precision.
- Gained in-depth knowledge of various cocktail compositions and draft beer selections.
- Facilitated seamless service operations.
Order Picker/Stocker
Dillard's Fulfillment Center
11.2020 - 06.2021
- Utilized modern technology to enhance efficiency in retrieving orders.
- Maintained strict quality control standards, verifying order accuracy.
- Resolved issues in order processing, enhancing efficiency.
- Refined stocking methods for more efficient product tracking.
Bartender/Shift Manager
Beef O' Brady's
04.2019 - 09.2020
- Specialized in crafting both alcoholic and non-alcoholic beverages.
- Led shift crews, enhancing cooperation among staff.
- Maintained balanced inventory to prevent stock-out issues.
- Managed bar operations efficiently, enhanced customer satisfaction, and streamlined workflow.
- Achieved high standards of service through thorough handling of food and drink orders.
Server/Bartender
Big Whiskey's American Bar and Grill
05.2018 - 05.2019
- Welcomed new customers quickly, ensuring fast service.
- Processed customer requests.
- Provided exceptional customer service, maintaining high satisfaction levels.
- Ensured orders were promptly and accurately delivered.
- Received on-site training to gain expertise in beverage preparation.
Assistant Leasing Agent
Arbor Pointe Apartments
05.2017 - 05.2018
- Performed routine maintenance and inspections on properties to ensure standards compliance.
- Filled vacancies effectively, contributing to business financial stability.
- Enhanced rental verification processes, ensuring dependable accuracy.
- Coordinated with team to fine-tune leasing agreements, satisfying both parties.
Administrative Assistant
Haynes Machine Shop
01.2013 - 05.2017
- Increased productivity by integrating a new multi-line phone system into office operations.
- Delivered consistent support to office administration.
- Handled distribution of mail and supplies smoothly.
- Led efforts to modernize workplace operations resulting in enhanced productivity.
- Implemented a detailed filing plan to improve the accuracy of records.
Education
High school diploma - General Studies
05.2010
Skills
- Customer service
- Communication skills
- Problem solving skills
- Time management
- Attention to detail
- Strong multitasking
- Highly reliable
Certification
- Bartender License
- Food Handler Certification
Timeline
Bartender - Ton's Place
04.2023 - 04.2024
Bartender/Server - Overtime Lounge
09.2021 - Current
Bartender - Lucky's Sports Bar & Grill
07.2021 - 02.2022
Order Picker/Stocker - Dillard's Fulfillment Center
11.2020 - 06.2021
Bartender/Shift Manager - Beef O' Brady's
04.2019 - 09.2020
Server/Bartender - Big Whiskey's American Bar and Grill
05.2018 - 05.2019
Assistant Leasing Agent - Arbor Pointe Apartments
05.2017 - 05.2018
Administrative Assistant - Haynes Machine Shop
01.2013 - 05.2017
Conway High School - High school diploma, General Studies
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