Sarah Hays
Ridgefield,WA
Summary
Highly skilled professional with a strong background in administrative support and hospitality. Over nine years of experience as a front office assistant, handling scheduling, accounts receivable, and client relations with precision and professionalism. Complemented by eight years in the restaurant industry, excelling in multitasking, customer service, and team collaboration. Proven ability to manage diverse responsibilities, adapt to dynamic environments, and deliver exceptional results. Adept at streamlining operations, providing personalized support, and contributing to team success in both office and customer facing settings.
Overview
14
14
years of professional experience
Work History
Server
Beaches Restaurant & Bar
Vancouver, WA
04.2017 - 12.2024
- Played an active role in charitable initiatives, balancing restaurant responsibilities with community outreach efforts to strengthen organizational ties with the local community.
- Trained and mentored new staff members, fostering a positive team environment and upholding the restaurant’s high standards.
- Supported restaurant management by overseeing floor operations, resolving guest concerns, and ensuring smooth shifts in the absence of leadership.
- Provided exceptional service in a dynamic restaurant setting, managing up to 11 tables at a time and ensuring a high level of guest satisfaction.
Front Office Assistant
Oregon Tackle
Portland, OR
06.2011 - 10.2020
- Provided administrative support to ensure efficient office operations, including answering phones, scheduling appointments, and maintaining organized filing systems.
- Assisted with accounts receivable and bookkeeping tasks, ensuring accurate financial records.
- Developed and implemented efficient filing and record-keeping systems to enhance accessibility and organization.
- Supported leadership with data entry, report generation, and other time-sensitive administrative tasks.
Education
High School Diploma -
Centennial High School
Gresham, OR06.2015
Skills
- Exceptional customer service
- Guest engagement
- Service prioritization
- Time management
- Attention to detail
- Conflict resolution
- Effective multitasking
- Workflow optimization
- Proficient in Workday
Timeline
Server
Beaches Restaurant & Bar
04.2017 - 12.2024
Front Office Assistant
Oregon Tackle
06.2011 - 10.2020
High School Diploma -
Centennial High School