SARAH HEAL

• Served as a primary point of contact for clients, vendors, and internal teams
• Coordinated schedules, meetings, and site visits with attention to detail and time sensitivity
• Managed confidential documentation and digital records with accuracy and discretion
• Supported billing and administrative processes while maintaining a professional, service-oriented presence

• Delivered high-quality customer service in a fast-paced retail environment, assisting diverse customers with product selection and problem resolution
• Maintained accuracy while managing inventory, processing transactions, and handling returns
• Communicated technical information clearly and confidently to customers with varying levels of experience
• Balanced multiple priorities while maintaining organization, safety awareness, and a welcoming environment
• Worked closely with team members to meet service goals and ensure smooth daily operations

• Provided compassionate, professional service to a high volume of patients daily
• Managed check-in, scheduling, payments, and insurance verification with accuracy
• Adhered to strict HIPAA and regulatory compliance standards
• De-escalated patient concerns and maintained a calm, reassuring environment
• Operated multi-line phone systems while balancing in-person service demands

• Maintained student safety while managing large groups in active environments
• Communicated clearly and calmly to guide behavior and participation
• Adapted quickly to changing situations while keeping students engaged and safe
• Built trust and rapport with students, staff, and parents

• Greeted and assisted patients, ensuring a positive and organized front-office experience
• Coordinated scheduling, billing, and insurance processing
• Responded professionally to inquiries and resolved concerns efficiently
• Supported clinical staff with clerical and administrative tasks

Basic Accounting Certification