Sarah Hedrick
Mount Prospect,IL
Summary
Dynamic Area Supervisor with a proven track record at Ilitch Holdings, excelling in team management and production oversight. Spearheaded training initiatives that enhanced service efficiency and fostered a culture of continuous learning. Expert in task delegation and multi-unit management, driving operational improvements and optimizing inventory processes.
Overview
22
22
years of professional experience
Work History
Area Supervisor
Ilitch Holdings
07.2024 - 09.2025
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Coordinated staff schedules to optimize labor efficiency across multiple locations.
- Trained new employees on operational procedures and best practices for service excellence.
- Monitored inventory levels and facilitated stock replenishment to meet operational demands.
Training Manager
Little Caesars Pizza
12.2012 - 07.2024
- Developed and implemented training programs for employee onboarding and skill enhancement
- Evaluated training effectiveness through feedback sessions and performance assessments
- Collaborated with department heads to identify training needs and align initiatives
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
Manager
Browns Chicken
11.2004 - 12.2013
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff to enhance team performance and service efficiency.
- Implemented process improvements that enhanced workflow and reduced operational costs.
- Managed inventory levels, optimizing supply chain processes to prevent shortages.
Recreational Leader
Loyola Park District
05.2003 - 08.2003
- Organized and facilitated recreational activities for diverse age groups, promoting community engagement.
- Developed and implemented program schedules to enhance participant experience and satisfaction.
- Led training sessions for new staff, ensuring adherence to safety protocols and operational standards.
Education
High School Diploma -
Penn Foster
Pennsburg, PA09-2004
Skills
- Team management
- Production management
- Task delegation
- Multi-unit management
Timeline
Area Supervisor
Ilitch Holdings
07.2024 - 09.2025
Training Manager
Little Caesars Pizza
12.2012 - 07.2024
Manager
Browns Chicken
11.2004 - 12.2013
Recreational Leader
Loyola Park District
05.2003 - 08.2003
High School Diploma -
Penn Foster